I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
I have to say at first I didn’t love my service experience with infiniti. They did however bring in a new service rep by the name of Antonio and he has since gone above and beyond for my family and our vehicle. We love coming to the dealer now for any inquiries and I trust Antonio will always do what’s best for our car. Would definitely recommend infiniti of beachwood with Antonio running the show!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The service specialist wrote my maintenance order and honored the coupons that I received in the mail from Airport Infiniti in Cleveland, OH. The work was done quickly and the car was washed and vacuumed. Great service !!!
A huge THANK YOU to TONY STALEY and DANIEL WALKER for finding me the car of my dreams, a new Infiniti Q60! After an extensive search, they were able to deliver on the exact car I was looking for! They were eager to earn my business and followed through on everything promised, which I truly appreciated! I'm looking forward to many happy miles in my new Infiniti and a long and wonderful relationship with this dealership!
Buying a used minivan at Infiniti dealership seemed unusual, but they had the vehicle I wanted.
I found a similar van at 3 other dealerships, but Michael at Infiniti responded quickly to any questions that I had and ultimately offered the best price.
The paperwork went smoothly and everyone at the dealership was polite and professional.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Andre was an amazing sales associate who knew the vehicles and listened to my needs! He continued to follow up after I left dealership! Amazing
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