Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
Joe, Todd, Ann, Pam, Liz and John make up a fantastic team of service advisors. I have been doing business with them for 8 plus years. I can???t say enough good things about how I???ve been treated here. I wouldn???t go anywhere else to service my Infiniti.
It was well worth the drive from Northeastern Pennsylvania for a great deal on a Mercedes GLA 250. The car was everything as advertised. Saeed was extremely helpful throughout the whole experience. Highly recommend this dealership for anyone in the market for a used car.
John Dilieto went above and beyond to satisfy my service experience. I will lease or buy another Infiniti from Circle Infiniti because of him. He was polite and answered all of my questions professionally and with a smile..
World class automobiles put me in a great car. I???ve always wanted a Range Rover and I???ve finally gotten one. World class made the whole experience painless. In particular, Bobby, made the duaghting finance process a breeze. He broke everything down very clearly and made me feel very comfortable. He really has a nice touch with the customer and knows how to please a client. I will certainly be coming back and referring friends and family to Bobby and world class.
The staff always greats you with a smile. Pleasure to deal with. Promised truck back in the time they said. Service consultant Joseph Nszzaro always goes beyond. He updates you periodically and is a pleasure to deal worth.
I've told my self and others for years; If buying a used car, go nowhere else. However, I still fell victim to advertising and I went to another dealership just to find myself right back to AutoLenders and purchased my third car from them.
Dealt with AJ, I have not bought a car since 2004, and my experience was a very good one, So AJ had a little of a challenge. But he knew I was a no nonsense person and that's what I got from him. So it was a pleasure to purchase a car at Auto Lenders and would go back again.
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