I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Karen from New Orleans la
October 10, 2018
Met all of my need for reliability, comfort, affordability, And style. I like the way it drives and how safe I feel driving it. A great buy!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The most luxurious vehicle I have ever owned!
by Tammy Herchek, repeat customer! from Victoria, Tx
December 5, 2018
Love it! I bought slightly used and was able to afford a vehicle that I never thought I could afford. I love all of the safety features, and I feel very safe in it.
I know their service department is second to none and did a thorough job inspecting it so therefore it will be a reliable vehicle for my future. It is extremely comfortable and so beautiful too!
very helpful, would use them to buy a car in future. Did not buy a car there but of no fault of them.//////////////////////////They were helpful and polite . Worked with them over phone.
by Road Warrior from Auburn, Alabama
November 19, 2018
I have always wanted this vehicle back when it was the QX56. Previously I owed a FX35. Well I finally bought my dream QX80. It has all t he bells and whistles I love in my cars plus some. I am 6' 3", 230 and it gives me all the leg room I need. I truly enjoy the 13 Bose speakers, navigation system and the Satellite radio. The safety features are out of "star wars"....stops the vehicle before I do in a projected critical traffic situation. The builders engineers thought up all most everything for this vehicle except City/Highway gas mileage. I really wish they had engineered the fuel burn to be close to 30 MPG as possible. 14.5 average hwy don't get it bro! They have to do better in that area. When they do, I will trade my 2015 in for a upgraded QX whatever number. Other then that you will truly enjoy this engineering marvel.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by mrsmouton2011 from Cypress, TX
November 6, 2018
This vehicle is really nice, spacious. It has a lot of power. One major downfall for me is, its a gas guzzler. It has lots of buttons and whistles and i still haven't had the chance to figure everything out.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
QX80 Best Value for the money...
by Road-Dog '89 from Elkhart, IN
January 21, 2019
This is our 2nd QX... we had a 2011 QX56 that gave us a great 128K miles. We purchased the 2018 base loaded up and it has not disappointed. We drove the Cadillac, Lincoln Nav and the layout, spacing, design, drivability is as good or better for 20K less. Most notably they have done an excellent job of making the cabin even quieter then the previous versions. Whisper quiet. Best back seat leg room of the entire segment.
Love my 2015 QX80! Traded my 2015 MKT for it. Needed more room. Bought it used with low miles. Great on the highway. Only thing I wish it took regular unleaded.. But quite a comfortable ride and easy to handle on the road. My family loves it. Quite a classy vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
love the truck my second one
by Oppe from palm city Florida
January 7, 2019
great SUV , love it , lots of room , a tank very safe , just a great Truck . great in snow , or just around down .
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
LOVE MY 2017 QX80
by Glenn from Stockbridge from STOCKBRIDGE
January 15, 2019
I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great Luxury SUV, Great Infinity warrenty/service
by Jason from FV from FOUNTAIN VALLEY
November 27, 2018
Great vehicle with lots of room, techincal comforts and style. If looking at an Escalade, X5, Range Rover or Danali, try the QX80. great value.
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