The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
by BPayne from Trussville, AL
November 24, 2018
The QX60 is an excellent family car. It is comfortable and roomy, while remaining high end and luxurious at the same time. The third row has more room than most.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
More car for the money
by Tom in Lincoln from Lincoln, NE
January 13, 2019
This review focuses on the Q50 AWD vs. the BMW 328ix. I was surprised about the driving performance and interior functions. The Q50 comes with more interior stuff, including a better experience with the control screens. In short, it has more tech on the inside. The Q50 has great acceleration and handling-faster the the 328. The BMW 328 still has superior handling and design-it's just got more swag. For the money, however, there's more confidence in driving the Q50 after the warranty runs out. Having just driven the Q50 in six inches of snow...it does very well, even on un-plowed side streets. In summary: The BMW 328 is cooler, and handles slightly better. The Q50 has better tech, is more comfortable, and still fun to drive.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
Worth the wait!
by CParker from Manassas Va
January 14, 2019
I saw this vehicle at a car show and could not wait until it became available to purchase. Absolutely enjoy that it is a crossover with luxury features and although it is 4 cylinder it is powerful and is a very solid car. Very pleased and happy I waited.
Despite a pretty xxxxty experience with their parts department, my service advisor continues to save the day. Alex is very professional and is extremely helpful/communicative about my service visits each and every time.
by JamieA from Boston, Ma
January 6, 2019
This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.
Working with Steve Goldberg was excellent. He was extremely communicative throughout the entire experience and very kind to my family on the day of our signing. No question was left unanswered and made sure we were well taken care of every step of the way. Very clean and quality dealership!
Awesome SUV 3 row glad I bought it
by Alan go dubs from Watsonville,CA
November 5, 2018
Super happy I bought this amazing SUV. I test drove all competitive vehicles and chose this over them all and glad I did. I considered an Audi Q7 but this was $15k less expensive.
Diana was my sales associate, she was extremely knowledgeable about the vehicle I was intrested in(qx60). Once we sat in her office I felt no pressure or pushy sales tactics. I believe she got me the best deal possible on the vehicle. Once the purchase was complete she gave me a comprehensive overview of the vehicle. Additionally she hooked up my phone to the bluetooth,and scheduele my first service for the car. I highly recommend using Diana for your next purchase.
Very reliable and also extremely comfortable!
by Louie McDonald from Pineville, La
October 5, 2018
This car is what we've worked towards all our life. It is very nice and luxurious, rides so well, and we absolutely love the value with all the amenities!
Very user friendly ,This car also has lane assist back up camera side view camera it is the limited addition so does have the padded doors the videos for the grandchildren the only thing does not have as a towbar onto it.
This vehicle has very comfortable seating, including third row. It has a nice sleek design and comes with several great technology options. The cars reputation for performance and reliability is excellent.
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
It was a pleasure dealing with devan Infiniti. I have bought many cars in my life and have had some horrible experiences with customer service but here it was flawless. I felt welcomed there the minute I stepped in. They treated me like a friend instead of someone trying get get money from me. Unlike most dealers, I actually met and spoke to their used car manager and he made it clear that he would help me out the best he could and truly appreciated my business. I will definitely buy from there in the future and would recommend to anyone.
Love this car
by gareth1273 from BOLINGBROOK
January 14, 2019
The car is an exceptional vehicle that has a great balance between performance, comfort, style and presence. Really love driving it and recommend this car to anyone!
Have been going to Devan Infiniti since my brother and I bought our EX35s there in 2009. I have always been impressed with the quality of the service provided. They have been quite fair with their prices and the quality of the work is top-notch, Bill and Chris in service are great and know their stuff. Highly recommended.
by jwellsmusic from Katy, TX
December 27, 2018
Purchased Certified from Dealer. We Really good deal. You get a lot of car for the money. We looked at a lot of options and felt like the infiniti fit our needs the best with our budget.
You are crazy if you do not come to this dealer!!!
by Tami from Someplace, CT
July 10, 2013
Honest, caring, respectful and the best dealer around. I have been going to this dealership for over a year and the amazing service has never changed. They take the time to explain services without pressuring you to do it there. I would buy an Infiniti just to come to this dealership. Simply the best!
Best car I have ever owned.
by Lindsay from Murfreesboro, TN
December 3, 2018
I ordered the car from Houston Car Max because it's exactly what I wanted. Now that I own it, I am 100% satisfied! Thanks, Car Max!
I bought a used Infiniti from another dealership. I wanted an extra key and only Infiniti can do it. On the car faxe for my vehicle the previous owner always brought it here. So I called all of the Infiniti dealerships in the area for pricing n Devan was the best. I brought my car there and told them I wanted the key as well as a few problems I noticed. The fixed a bunch of stuff under the factory warranty and washed my car inside and out!!! The also sell a package free oil change for the entire time you own the car for 200!!!! I mean come on how can you beat that!!!! I love this place!!!!
Great car buy!
by RT from Greenwood Village CO
December 8, 2018
This was great car purchase for me and my son! I like all the comfort features and it drives great!
I like the analog clock in the dash.
This is so close to the perfect vehicle for me. The only thing missing is a back window that opens from the hatch and that is not important to everyone. So I would recommend the QX60 to anyone looking for an SUV
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