All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Overall great value!
by Ref13 from Worcestr, MA
December 25, 2018
Just purchased this beautiful car! Over all it’s a 5 star vehicle across all lines. My only small complaints are why why would you put the center console storage so far back that you car barely access it (and it’s rather small) and the glove box is also a bit tight.
Other than that feel confident to purchase this vehicle. You will not be disappointed!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I love my Qx50
by Alice from Joshua Tree
December 15, 2018
The,Qx50 is a beautiful car with all the bells and whistles. It has the power and handles like a sports car. Roomy and comfortable for all passengers . Love the car.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Infiniti has done it again
by Angela W. from Frisco, TX
December 3, 2018
Absolutely love Infiniti and they continue to impress. I will always drive an Infiniti. I have the Sport and will be happy for years to come.
Since 2009 I was in love with the Genesis coupe but couldn’t afford it and been wanting it up to 2015, then I moved toward the Genesis 5.0 sedan or the Infiniti Q60 to look more my age. when I decided on strictly sedans I started looking at the Lexus GS 350 and the Infiniti Q50S. I test drive both and fell in love with the Q50S. Good speed, good power, smooth ride, a lot of features (depending on the trim you get -mine is just about fully loaded-), fun to drive, pretty good on gas even though it’s a V6, tons of safety features, looks mean but sleek at the same time. Awesome car and would recommend to anyone looking for a fun car to drive as well as safety oriented!
This car was an awesome fit for me. A good size sedan. The exterior looks awesome love the body style with a sporty look. Luxury interior and the technology these cars have are insane. So pleased with my purchase.
Mrs Mary was excellent to work with. She was able to get me in the vehicle I wanted at the cost & payment most suitable for me. She had everything prepared prior to me getting there. Closing on the deal was very fast. I was there a total time of maybe 30 minutes. I highly recommend her to anyone looking to purchase a new vehicle.
by jwellsmusic from Katy, TX
December 27, 2018
Purchased Certified from Dealer. We Really good deal. You get a lot of car for the money. We looked at a lot of options and felt like the infiniti fit our needs the best with our budget.
OMG!!! I love this beautiful car. Talk about fast. TRUE. drove it from TExas and realized I was going 100 MPH.. didn't feel like it. I have to watch it around town and use my cruise control ,, OR else. Too bad I just got creamed in Wilmington , NC by someone .. I just hope this beauty can be fixed, if not , I'll buy another. I had a Nissan forever and it was amazing so now I have the infinit .. IT is my favorite car ever.
I absolutely love this place. Nathan and David, You Guys are Awesome. Will definitely recommend others to you really soon !! Customer Service was Amazing and I enjoyed every second there. Walked in less confident and Walked out Smiling for Joy! The world is full of crazy people, thank God you guys made this girl smile :) Thanks again
Don't settle for anything less than a Red Sport
by Austinslam from Round Rock, Tx
December 23, 2018
If you are looking for sexy, fast, comfortable, and technologically advanced, go with the Q50 Red Sport. It is worth the extra money to have all the features of s sports car and luxury of a much more expensive brand. At least go test drive one if you are interested in a Q50 or Q70. You will not regret it.
Purchased a 2013 Ford F-150 on 2/21/18 from Marketplace.. Let me first start of by saying from the first minute I walked in the door I felt very welcomed. I was very pleased to have had the pleasure to meeting our amazing salesman Michael Lafitte. He not only was very polite, well dressed, but he was also very respectful and very well mattered. He was welling to help us through everything we needed help with. Very awesome salesman. Would highly recommend him to anyone who is looking for a new vehicle at Marketplace. Thank you Michael Lafitte.
More car for the money
by Tom in Lincoln from Lincoln, NE
January 13, 2019
This review focuses on the Q50 AWD vs. the BMW 328ix. I was surprised about the driving performance and interior functions. The Q50 comes with more interior stuff, including a better experience with the control screens. In short, it has more tech on the inside. The Q50 has great acceleration and handling-faster the the 328. The BMW 328 still has superior handling and design-it's just got more swag. For the money, however, there's more confidence in driving the Q50 after the warranty runs out. Having just driven the Q50 in six inches of snow...it does very well, even on un-plowed side streets. In summary: The BMW 328 is cooler, and handles slightly better. The Q50 has better tech, is more comfortable, and still fun to drive.
This dealership makes buying a new car easy. A friendly staff, and a salesman knowledgeable about his product and very professional. Micheal Lafitte is the go to person for all your vehicle needs. New or used.
Top line luxery and roominess.
by KG aja basketball fan from Albany, NY
December 31, 2018
Great value and ride and not bad on the eyes. I receive compliments from co-workers to strangers in the parking lot of stores. The style is ageless and 2015 Model is very similar in features to the 2019 model.
I came in to get a car and I even test drove a few. I had to think of what I could afford and Mike helped me make my decision. He worked with me cause I didn't want to over due it. So to Michael Lafitte thank u for selling me my new car. I appreciate ur time and dedication. Thanks!
Nice Used Car
by Pjizzle from Richmond, VA
March 26, 2018
So far so good. Nice attractive car. Interior is nicely equipped. The V6 is much better on gas than my former V8 engine I formerly owned.
Michael LaFitte is the best salesman you could ever encounter. He was beyond nice. I had a bad experience somewhere else before going to Marketplace Chevrolet but Michael LaFitte made me feel at ease. He treated me as if he was helping one of his family members. He went beyond his role as a salesman talking to my son about college and investments. There is no one else better to by a car from!!! Thanks Mike!
Best car I have ever owned.
by Lindsay from Murfreesboro, TN
December 3, 2018
I ordered the car from Houston Car Max because it's exactly what I wanted. Now that I own it, I am 100% satisfied! Thanks, Car Max!
Michael LaFitte was the best sales rep we could’ve had. He was so nice. We had a bad experience at a dealership before going to Marketplace Chevy so we were nervous, but Michael LaFitte made us feel comfortable. It felt like we were dealing with a friend.
Amazing to drive
by InfinitiSuperFan from Brampton, Ontario
December 27, 2018
Love the interior and exterior. Sporty design with a luxury look and feel. It's safe, reliable, and fast (for those who love the need for speed).
This was the best car experience I have ever had. Michael Lafitte was wonderful. I never felt pressured, he just wanted to help me buy the car of my dreams. Everyone there was great!
by TGor from Louisville,KY
November 16, 2018
This is so close to the perfect vehicle for me. The only thing missing is a back window that opens from the hatch and that is not important to everyone. So I would recommend the QX60 to anyone looking for an SUV
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