Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!
I have been to several dealerships while searching for a new car and this, by far, was my favorite and it's where I will return to purchase my car. They had the selection I had been looking for, the sales team was helpful & knowledgeable, without being pushy and they have proven that they will work with me on my financing criteria. What more can you ask for?
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
it turns out that they didnt have the car that was posted on cars.com. that seems to be a trend to keep a breadth of car types even if the car is gone because it gets people to dealership? dont know for sure
Abe was such an awesome help in finding my E39 M5. Start to finish I'm very pleased with the process, I can appreciate the online process, it's how I prefer to shop. No nonsense, very efficient, very happy. Thanks
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
Wow what an amazing car buying experience at Hertz Car Sales - Torrance with Tammy Watkins helping us buy 2 excellent condition and low mileage 2016 Toyota Camry's. Me and my family have been researching for the best car deals for months now and finally a place to buy cars without issues. We tried going the private seller route and even going to car dealerships around town, but it was a big waste of time since other dealers have high pressure sales and hidden charges such as dealership fees or accessory fees. Then we had the issue of private sellers not being upfront honest about their car's history or actual ownership of the car. Just to many obstacles getting a good deal with them private sellers and other dealerships. I finally heard about Hertz Car Sales through a youtube video of someone saying the pros and cons of buying through rental car companies and they mentioned Hertz Car Sales has the best deals you can find. We went to the Hertz Car Sales - Torrance website and found the cars we liked at a reasonable price below what other dealers and private parties are selling them for. Apparently Hertz sales their cars significantly cheaper than what Kelly Blue Book lists them as. The best thing I like about buying our cars here was that the prices are listed upfront and their is no haggling, no pressure, and no hidden fees. Plus the cars we bought come with a 12-month/12,000 Mile Limited Power Train Warranty. We went to Hertz Car Sales - Torrance 3 different days in order to purchase 2 cars from them. The first day we just drove onto the lot and started walking around looking at the cars and were greeted in a friendly manner by a Hertz Representative named by Tammy Watkins. She was very knowledgeable about the cars we were interested in and offered us to test drive the cars. We ended up test driving several cars that day and Tammy was very patient with us and did not pressure us at all. We told her we like the cars and would come back with a mechanic another day to test drive and inspect the cars. Then we came back on a 3rd day to finalize all the financial, DMV, and warranty paper work to purchase both cars. Overall I want to thank Tammy Watkins and the rest of the Hertz Car Sales - Torrance team that helped our family buy 2 cars in the same week. I had an amazing car buying experience and would definitely recommend others to check out their website or stop buy to browse big selection of cars on sale on their lot. Thank you so much Tammy.
Tammy Watkins - 310-995-5517
Hertz Car Sales Torrance
20555 Hawthorne Blvd
Torrance, CA 90503
This particular appointment, the service employee that helped me was Candice and she was excellent, she answered when I called to set up my appointment and was very helpful and then when we pulled up she was the first person to walk out and she was great. Explained everything to me as well as pricing and also called me later to follow up and give me an update, then checked me out efficiently when I came to pick up my vehicle. I realize this survey is only for this recent appointment but I wanted to take a moment to comment on my previous appointment as well since when I initially tried to do my review last time the system didn???t go through and I was unable to. Anyway, Wilson was my service tech then and he was awesome. He not only was very friendly and welcoming but took care of my car and even found a couple of other issues I didn???t mention but needed and to be totally honest, his helpfulness is what made me a repeat customer. He wasn???t my service tech this time so I wasn???t sure how it would be but Candice was great, too and if all of the staff at South Bay Infiniti is this great, I???ll be a customer for years to come.
Did my inquiry online. Got a call in less than a minute from Phillip. Very professional and gave me options as far as the Camry I need. Ended up buying the SE which I got at a very aggressive price. DCH Toyota Torrance is a really chill dealership. Everyone is nice and I did not feel the pressure at all.
If you guys are looking for a new/used vehicle, come by and see Rachel Ishii. Very good, friendly and hard working salesperson. She did everything she can to help us get the best deal on our 2019 Suburban. When I found out a week later that the vehicle was missing a couple of parts that was supposed to be included in the vehicle, I contacted Rachel and let her know the issue and she help us resolve the problem. We highly recommend her to help you guys in your search of your new or used vehicle. Thanks again Rachel
Came looking for the car we wanted and left with it. Chris was a big help and I would recommend my friends and family to not only Chris but dealer as well. Awesome deal
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