J. R. took great care of me, treated me like family even though I didn’t buy the car we were looking at, great sales representative.
Love my 2017 QX80 - my favorite car
by Happy QX80 Owner from Long Island NY
November 18, 2018
Bought it used from Enterprise w/20K miles. Great price! Simply love the luxury, performance, COMFORT and security of this vehicle. Probably my favorite vehicle in 30 years. Mileage is not bad at all - average btn 13-16 with mix of city and light highway. If it weren't for the lousy Long Island traffic it would be much better.
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
by Chris from TYLER
October 6, 2018
Great car definitely what we are looking for. Interiors appear to hold up well and has good space for our family. Wish the gas mileage was a little better,
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
New to Infinity
by Mosby2002 from Davenport,Iowa
September 28, 2018
We are new to the infinity family. I love the bells & whistles and the smooth ride so far. Our kids love the entertainment package.
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
This has been the best car I ever owned!
by Kbob from Madison
November 20, 2018
The Mimi Mobile has been so much fun to drive, has DVD screens for the kids, 3rd row seat, many more extras! Sporty suspension. Really drives like a dream!
Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend.
by Tiff from St. Louis
September 15, 2018
This car is the perfect size for our growing family. I love the styling and driving the vehicle is lots of fun! I would recommend it over a Tahoe or Suburban.
From start to finish the entire process went smoothly. Answered all my questions and very attentive to detail. Went out of their way to make sure we were satisfied.
by mrsmouton2011 from Cypress, TX
November 6, 2018
This vehicle is really nice, spacious. It has a lot of power. One major downfall for me is, its a gas guzzler. It has lots of buttons and whistles and i still haven't had the chance to figure everything out.
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
by Lisa B from Layton
December 4, 2018
This car has met all my needs I love it. It is so nice to drive and has a 3rd Row seat . I also like all the options.
I was very happy with my experience at Parker Cadillac. Parker was proactive in searching for the right car for me and was quick to answer questions as they came up. As a first time Cadillac buyer, the process was very smooth; Parker makes it easy! I would recommend Parker Cadillac to all my close friends and family.
Best car yet.
by Naureen from Brooklyn, NY
August 18, 2018
This car is perfect for my family and I. Looks great and drives great. Smooth ride, comfy seats. Love all the features to the car as well. Would definitely recommend this car to family and friends.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
Crain had great folks to work with. Made buying a car easy and pleasant even when we disagreed on pricing. We bought our 4th Kia here and will most likely buy our next one there also.
Great looking and very fast
by Happy Infinity owner from Knoxville, TN
September 20, 2018
Only negatives are it needs to be about one foot longer so there could be more storage space behind the back seats. Also, the way you have to remove part of the bumper to get to the trailer hitch stinks. If you pulled a trailer once a year it would be bad enough but I pull one about once a week and it is a pain to have to take off and put back on.
Went in to just look around. Drive away with a brand new kia soul. The buying process was easy abd very clear to understand. I enjoyed my time there buying my first car ever.
GMC EXTENDED CAB 2100
by Infinityxq80lover from Washington st
September 17, 2018
THIS SUV IS AMAZING ..CANT SAY ENOUGH ABOUT IT ..OUR TOTAL DREAM CAR..WE HAVE LOOKED AND DROVE OTHER SUV S NOTHING ELSE COMPARES WITH ITS COMFORT ..ITS LUSH ..ANY COLOR WILL DO..MY OTHER DREAM CAR WAS THE RANGE ROVER THEN AFTER DRIVING ONE WE DECIDED THE INFINITI QX80 ...
I had two of the most wonderful salesmen ever! Dosy and Justin were very helpful in getting my dream car at an affordable price! They were super patient with me and explained all the information associated with purchasing a new vehicle to me.
The car I wanted was not on the lot when I went to the dealership. The sales manager Jim, along with Dosy and Justin were able to have the car I wanted delivered to the dealership the next day! They made sure I had my 2018 Kia Sportage before Christmas!
All in all, I had a great experience! If you’re looking to purchase a vehicle, go to Crain Kia in Sherwood, they will definitely make it happen for you!!
I love my Qx50
by Alice from Joshua Tree
December 15, 2018
The,Qx50 is a beautiful car with all the bells and whistles. It has the power and handles like a sports car. Roomy and comfortable for all passengers . Love the car.
Very disappointed, with 11000 miles the driver seat finish is coming off. Very lows miles for a 2016. Would not cover under any kind of warranty. Very unhappy. Product should last longer than this. We have had several Chev.
Very good handling for and SUV, and sporty
by jcroody from Austin, Texas
October 11, 2018
Very good handling for and SUV, and sporty. Drives and feels like a sports car and have and SUV. If you're looking for the best crossover in the market, the QX70 Sport is the way to go.
First let me say THANK You for our new SUV who we named Big John! 2018 Kia Sorento. The blessing that you all bestowed upon my family by helping us get this car was greatly appreciated. We are a very grateful family and we wish everyone who helped with this purchase well!
The most luxurious vehicle I have ever owned!
by Tammy Herchek, repeat customer! from Victoria, Tx
December 5, 2018
Love it! I bought slightly used and was able to afford a vehicle that I never thought I could afford. I love all of the safety features, and I feel very safe in it.
I know their service department is second to none and did a thorough job inspecting it so therefore it will be a reliable vehicle for my future. It is extremely comfortable and so beautiful too!
great SUV , love it , lots of room , a tank very safe , just a great Truck . great in snow , or just around down .
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