Very friendly and knowledgeable experience. Diane Asher is a great sales consultant that puts you at ease. Russell Boyd will do all he can to get you the best deal possible. Great people to do business with.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Needing to buy a van while a hurricane is heading our way, definitely had me starting out in the negative. I spoke with multiple dealerships & physically went to six others. The service Jayson provided was completely opposite of what we experienced with all of the others. He answered all of my questions, addressed any concerns and wasn't pushy or in my face. And anyone looking to buy a car/van knows how rare it is to not have a fast talking, in your face salesperson. I knew what I needed when I went in & he respected that & didn't try to put me in something else. The young lady that processed the paperwork for me was also very pleasant to work with. We WILL be heading back next summer to buy my teenage daughter her first car & she's already made it clear that she wants Jayson to be who she works with!
I love these guys!! Not only did they save me from a total vehicle nightmare (2 blown engines in 4 months in a car I financed from somewhere else almost a year ago) but they put me in a beautiful upgrade, which I never thought was going to happen! I went from a Kia soul to a low mileage landrover that was priced extremely well and loaded with features!
And to top it all off, they waited an hour and a half past close for me to get to them, not including the time it took to get through paperwork.
They handled everything with my bank and did as much as they could to make the process as easy for me as possible. I needed that. I was super stressed after blowing my new engine the day before.
I have 100% confidence in their integrity and intentions. This is not just some shady sales lot. These guys really take pride in what they do.
My first point of contact was a phone call with Jeff. He shoots it straight. I wouldn't have driven over 2 hours otherwise.
When I arrived, I met with walt Jr. He's a surprisingly pleasant young man that's extremely knowledgeable and attentive. Walt Sr. And his beau (I'm so sorry I don't remember your name) were there as well just to help :)
Tl;dr. These guys made my car buying experience the most pleasant, effortless and stress-free I've ever had. I kind of wish they were in the business of more than just cars because I would use them for as much as I could. Give this sweet family business all your money :)
These are some down to earth and great people to purchase a vechice from. GM Toby made me feel like I was home with family while purchase my new truck.Great hospitality I would recommend to anybody that needs a new car or truck.
Durham Auto Mart is an excellent auto dealership! Jayson listened to me and delivered exactly what I wanted. The buying process was quick, easy and painless. I live in carteret county and drove all the way to Raleigh just to buy from Durham auto. I will definitely buy my next car from them and recommend them to my family and friends!!
TJ did a great job of getting me in the vehicle I wanted! The whole process was painless and I knew the whole family when I left. Toby made sure everything went smoothly and that I was completely satisfied with my vehicle!
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