I live in Fairfield, and had a horrible experience with the dealer there. I went to Darien, and was so impressed with Kristina Young and the team there that I purchased my car there. Thank you Kristina for a fantastic experience, and thank you LRD for incredible service!
by Certified HSE Sport Supercharged from Brookfield, CT
November 15, 2015
Every dealership from around the area should take a page out from Land Rover Darien's book on how to conduct business with its customers. We had a great buying as well as service experience at Land Rover Darien. Brandon and his team were great in helping us make our decision by being transparent and forthcoming. They addressed ALL of our questions and concerns upfront and with a subsequent follow-up. Highly recommend to anyone looking to purchase a new or used Land Rover!
One of the best service departments in the states. The manager for repairs is stop notch personally greeting me every time I have stopped by for service. I Noticed this trait with all customers . Super professional staff
Sal is the man very honest and straight forward no hidden costs or fees these guys are for real, the cars are very clean if you're looking for a high performance car these are the guys to see I'm very pleased.
I had a very good experience with Marchese Chevrolet. Ian and Chris were very friendly and knowledgeable. The entire experience went well. They got me the 2nd fob & key when promised. I would definitely recommend them again.
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
It’s almost a year since I have been driving my Range Rover Evoque . This vehicle is very reliable and good on gas. It’s a strong vehicle but elegant at the same time . The vehicle speaks for itself . I am very grateful to Richard Cohen from Land Rover in Huntington because he has been amazing from day one when I sat at his desk going over different vehicles until I walked out the door with the keys to my vehicle . My experience with Land Rover in Huntinton Long Island has been wonderful . From day one the staff was very professional . Richard was assigned to me by the receptionist at Land Rover and from the minute he became my sales man he made sure that I got everything I was looking for in my vehicle and then some . He went above and beyond to provide great service for me and he still does which is why I would recommend Richard Cohen and Land Rover in Huntington to every one without hesitation.
I purchased a used Land Rover from Jaguar Land Rover Manhattan two days ago, as seen on Cars.com. Hector Hicks, my salesman, and the entire”family” made the the experience a pleasure. Matt, the used sales manager, held up delivery by one day to install front brakes and rotors. Many dealers would have not done this. I agreed to buying the car from the pictures, drove to NYC from Philadelphia for pick up. Not only was I not disappointed, I was impressed with the professional courteous treatment. They promised to be there if I am ever in NYC with a car problem, and I trust they will. Highly recommend JLR Manhattan!
I had the pleasure of working with Kevin Sharkey for my used car vehicle purchase. He walked me through the options and I ended up purchasing my vehicle that same day. He even delivered my car to me in Manhattan and walked me through the whole vehicle. Highly Recommended.
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