Great combination of an SUV with a lot of cargo space that drives and handles like a sports car. Too early to rate reliability, but it comes with a 5 year or 60000 mile Warranty so I'm not too concerned.
Throughout the discovery and then purchase process, John Busse was informative, knowledgeable, and willing to patiently work with me to identify the best vehicle and purchase options for me. Once I picked up the vehicle, he spent additional time helping me get familiar with all its features and gave me the assurance that I could call whenever I had additional questions. This was a great experience...easy, no hassle.... and I love my new vehicle!
One of the nicest SUV’s I ever owned
by Pjag from Lindenhurst NY
October 5, 2018
This car seemed to fit all my needs it has great lines and is a quality car. I bought the sport edition so it came with a lot of options. It is plenty powerful and the two tone interior is beautiful.i own it 10 months and only have 1000 miles on it s I can’t talk about reliability yet but it is a beautiful car and the dealership was great
I've never in my life had such a wonderful experience at a dealer. Nor any repair shop. They sent a text reminding me of the appointment. Upon arriving, I was puled into the receiving area. The service manager (I forgot both their names) can out and knew why I was there. I mentioned a couple other things which were bothering me. They were excellent in communication about what they found and the additional costs. I had made the appointment as the right front passenger door was stuck in "superlock" and would not open. I mentioned that the brake light on the dash would not go out. They installed the correct front brake pads and rotors and installed the wiring for the wear sensors. They also did a full vehicle check and found a couple other things which will be addressed at a later date.
It now has the correct parts and works much better.
I will be visiting again to address the other issues.
Have only owed the car for one month. but pleased,
by Dantheman from Harrisburg Pennsylvania
September 17, 2018
Bought this Jaguar in Florida and drove it home to PA. Averaged 30mpg even though it is supercharged with 300hp. Thus far I am quite pleased with my Jaguar F-Pace
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Luxury SUV At Its Best!!!
by toniiDrew from Oklahoma City
August 25, 2018
I've recently purchased a 2018 Jaguar F-Pace SUV and it is "luxury at its very best". I love the look and the performance of the vehicle, even though I've owned it all of three weeks. The drive is smooth, the interior features are the most and the sound quality is magnificent!
Easy, no hassles, convenient sales process focused around my availability. High quality and knowledgeable sales associate. All the amenities to make coming back as a repeat customer worth it Even amenities for the kids.
Our salesman, Anders, was extremely knowledgeable on the XC90 and the brand as a whole. He offered to grab us coffee and tea, which we eventually got to take with us on our test drive. Derek, Anders and Alexis all had their hand in making this our best buying experience ever.
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