It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
A Real Head Turner
by The Glaze from Spotswood, NJ
December 20, 2018
Great combination of an SUV with a lot of cargo space that drives and handles like a sports car. Too early to rate reliability, but it comes with a 5 year or 60000 mile Warranty so I'm not too concerned.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
One of the nicest SUV’s I ever owned
by Pjag from Lindenhurst NY
October 5, 2018
This car seemed to fit all my needs it has great lines and is a quality car. I bought the sport edition so it came with a lot of options. It is plenty powerful and the two tone interior is beautiful.i own it 10 months and only have 1000 miles on it s I can’t talk about reliability yet but it is a beautiful car and the dealership was great
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Luxury SUV At Its Best!!!
by toniiDrew from Oklahoma City
August 25, 2018
I've recently purchased a 2018 Jaguar F-Pace SUV and it is "luxury at its very best". I love the look and the performance of the vehicle, even though I've owned it all of three weeks. The drive is smooth, the interior features are the most and the sound quality is magnificent!
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
Great car. User-friendly, utilitarian, yet luxury
by taabsom02 from Madison, NJ
January 2, 2019
Spacious, features plenty of amenities, upscale trim, reasonable price ($40k-$60k). Good performance and fuel economy. Overall, I highly recommend for those who value practicality at a premium.
Miguel was great! He was so helpful throughout my purchase. After test- driving the car I bought, I am positive Autoholding Hillside will be my go-to shop for all my car needs now. Correy Hill and Miguel Pierre where both so helpful throughout the financing process
So far, so great!!
by Tiffanyhamp from Willow Spring
August 12, 2018
Dream car status. I love this car so much. I've owned it for a little over a month and I am so happy about my purchase. It's beautiful, classy, and simple to use.
Pleasant buying experience- fair deal, quality inventory, smooth process, great customer service, very quick business manager. I found Craig S. very helpful. Loving my vehicle so far have had no issues with it. I reccomend Paul Miller Par
Rough to ride in
by tendalla from Tulsa, Oklahoma
July 31, 2018
It is a real pain to drive this car when the engine stops at stops and then starts up. Concern is matter of physics: starting friction is greater than running friction. Ergo, more wear on the engine and the starter.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
It’s almost a year since I have been driving my Range Rover Evoque . This vehicle is very reliable and good on gas. It’s a strong vehicle but elegant at the same time . The vehicle speaks for itself . I am very grateful to Richard Cohen from Land Rover in Huntington because he has been amazing from day one when I sat at his desk going over different vehicles until I walked out the door with the keys to my vehicle . My experience with Land Rover in Huntinton Long Island has been wonderful . From day one the staff was very professional . Richard was assigned to me by the receptionist at Land Rover and from the minute he became my sales man he made sure that I got everything I was looking for in my vehicle and then some . He went above and beyond to provide great service for me and he still does which is why I would recommend Richard Cohen and Land Rover in Huntington to every one without hesitation.
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
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