I enjoyed working with the sales guy at the dealership. How often can you say that? He was non pushy and worked with me to get the right car. My only negative was that there was some confusion at first about which cars were actually available for sale with their inventory software and what was physically in stock. It didn't matter in the end as I got a car pretty close to what I wanted and the price was OK.
Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
Unfortunately they are 500 miles away from my home and the car I was interested in was a color my wife didn't like. Up until that point it was very professional and sorry we could not have taken the transaction further and buy the car.
Buying the FPace was very easy and only took a few hours. Tino was immensely helpful and I would highly recommend him as a salesperson. He wasn't pushy and actually went the extra mile to get great financing. The car is everything I hoped it would be and so far I am enjoying the tremendously enjoying the drive -- even through the bay area commute.
My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
Marin Volvo has sold us three cars over the last 20 years - and I will never go to another Volvo Dealer because their service and staff are par excellence! Am looking to buy another new SUV by year end - and will purchase from the same.
They are caring, thorough, and actually listen to their customers!!!
I purchased a used Volvo C30 from Volvo of Marin a few months ago. A 2011 with 85K miles. Good car in very good overall condition. Fantastic service history. Volvo of Marin was the selling dealer from new and performed all service. With in a week I noticed the drivers side outer drive axle was torn and leaking grease. I called and we were able to workout a satisfactory solution that was agreeable for both parties. Very pleased how they handled my cars problem after the sale.
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