Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!
A Real Head Turner
by The Glaze from Spotswood, NJ
December 20, 2018
Great combination of an SUV with a lot of cargo space that drives and handles like a sports car. Too early to rate reliability, but it comes with a 5 year or 60000 mile Warranty so I'm not too concerned.
Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.
All the features!
July 14, 2018
I love all the features of this car it has everything and is super stylish. I really enjoy driving it and the purchase process was so easy and convenient with the dealership.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
One of the nicest SUV’s I ever owned
by Pjag from Lindenhurst NY
October 5, 2018
This car seemed to fit all my needs it has great lines and is a quality car. I bought the sport edition so it came with a lot of options. It is plenty powerful and the two tone interior is beautiful.i own it 10 months and only have 1000 miles on it s I can’t talk about reliability yet but it is a beautiful car and the dealership was great
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Luxury SUV At Its Best!!!
by toniiDrew from Oklahoma City
August 25, 2018
I've recently purchased a 2018 Jaguar F-Pace SUV and it is "luxury at its very best". I love the look and the performance of the vehicle, even though I've owned it all of three weeks. The drive is smooth, the interior features are the most and the sound quality is magnificent!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
So far, so great!!
by Tiffanyhamp from Willow Spring
August 12, 2018
Dream car status. I love this car so much. I've owned it for a little over a month and I am so happy about my purchase. It's beautiful, classy, and simple to use.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Rough to ride in
by tendalla from Tulsa, Oklahoma
July 31, 2018
It is a real pain to drive this car when the engine stops at stops and then starts up. Concern is matter of physics: starting friction is greater than running friction. Ergo, more wear on the engine and the starter.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
Great car. User-friendly, utilitarian, yet luxury
by taabsom02 from Madison, NJ
January 2, 2019
Spacious, features plenty of amenities, upscale trim, reasonable price ($40k-$60k). Good performance and fuel economy. Overall, I highly recommend for those who value practicality at a premium.
I was helped by Luis and Sean’s on my Volvo acquisition - both were amazing. Luis did all the sales and process went exactly as promised. I was in and out without additional headaches. Both of the gentleman were great in going over all of the features my new car has and explaining how to operate the apps. It was lovely dealing with them. There was no pressure and genuine interest in being helpful. Good job guys! I appreciate what you did for me and how easy it was. Will be back to see you for my next ride. :).
The team at Galpin did it again. I needed to replace our Ford Flex that was coming to end of its lease but was struggling to decide which new vehicle to get. I needed something with a third row and Galpin had a number of options. David Choi and Hernando Thola were awesome. They were extremely patient as I test drove almost every make and model they carried with a 3rd row. They very knowledgable and shared all the pros and cons of each vehicle and the promotional deals for each. After 3 weeks we picked up our new Volvo XC90. I acnt thank the David and Hernando enough for their help. This is my 11 vehicle from Galpin and each purchase gets better and better. We will definitely be back!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.