by FULKNER INNFI OF WILLOW GROVE from WILLOW GROVE, PA
October 5, 2018
THE SERVICE PROVIDED WAS GREAT
THE PRICE WAS RIGHT FAIR AND HONEST
I RECEIVED FAVOR DURING THE TRANSACTION
SALES MAN AND MANAGER WAS WONDERFUL, AND THEY DID EEVERYTHING TO HELP ME GET THIS VEHICLE WITH OUT A LOAN FROM THE BANK (WHICH WAS MY REQUEST)
Great car. User-friendly, utilitarian, yet luxury
by taabsom02 from Madison, NJ
January 2, 2019
Spacious, features plenty of amenities, upscale trim, reasonable price ($40k-$60k). Good performance and fuel economy. Overall, I highly recommend for those who value practicality at a premium.
I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues. Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
Everyone that I worked with was professional. Nick was helpful in finding my vehicle and Kimberly and Bob were very thorough and patient explaining the finance and technology aspects of my purchase. A special shoutout to Lynn who was pleasant every time she answered the phone and never got tired of all of my calls. Thanks to all, George J Christoff P.S. The Jag is incredible!
Terrifc customer service and buying experience from Willow Grove Range Rover. A month after purchasing a Velar, Range Rover sent a representative to my house to review the operation and extensive technology of the vehicle. Bob Nicholas did a fantastic job teaching me about the operation and the superior technology that the vehicle offers.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
One of the nicest SUV’s I ever owned
by Pjag from Lindenhurst NY
October 5, 2018
This car seemed to fit all my needs it has great lines and is a quality car. I bought the sport edition so it came with a lot of options. It is plenty powerful and the two tone interior is beautiful.i own it 10 months and only have 1000 miles on it s I can’t talk about reliability yet but it is a beautiful car and the dealership was great
Will look here first the next time I need to buy a car. Actually enjoyed the experience. Good deal of just the car I wanted. Rami took care of everything. Friendly, attentive, accommodating, efficient...normally the car buying experience is long and uncomfortable...not with Rami. Defiantly recommend.
Have only owed the car for one month. but pleased,
by Dantheman from Harrisburg Pennsylvania
September 17, 2018
Bought this Jaguar in Florida and drove it home to PA. Averaged 30mpg even though it is supercharged with 300hp. Thus far I am quite pleased with my Jaguar F-Pace
Earlier today I purchased a Jaguar XL 35t follow four days of email and telephone exchanges with Khader. I found the entire process reflected their authentic interest in doing their job well and providing and excellent car buying experience. They buy great inventory, present it well, represent themselves well and deliver beyond expectations.
Very direct & responsive internet sales experience
by Bill-from-MI from MI
June 20, 2018
Very direct & responsive internet sales experience. Still working with them on a used car purchase and hoping we can work something out. Nice folks!
A Real Head Turner
by The Glaze from Spotswood, NJ
December 20, 2018
Great combination of an SUV with a lot of cargo space that drives and handles like a sports car. Too early to rate reliability, but it comes with a 5 year or 60000 mile Warranty so I'm not too concerned.
I was an out-of-state buyer and literally the customer service and the transaction could not have been any better whatsoever . I purchased this car from Oklahoma having no knowledge of this dealership, and cannot see how they could have improved on absolutely anything throughout the entire process., impressive based upon my past experiences in purchasing a car from anywhere in the past.
All the features!
July 14, 2018
I love all the features of this car it has everything and is super stylish. I really enjoy driving it and the purchase process was so easy and convenient with the dealership.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Luxury SUV At Its Best!!!
by toniiDrew from Oklahoma City
August 25, 2018
I've recently purchased a 2018 Jaguar F-Pace SUV and it is "luxury at its very best". I love the look and the performance of the vehicle, even though I've owned it all of three weeks. The drive is smooth, the interior features are the most and the sound quality is magnificent!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Rough to ride in
by tendalla from Tulsa, Oklahoma
July 31, 2018
It is a real pain to drive this car when the engine stops at stops and then starts up. Concern is matter of physics: starting friction is greater than running friction. Ergo, more wear on the engine and the starter.
I like this dealership. Although some staff was a little pushy and the posted details of the vehicle that I purchased were not 100% accurate (i.e. didn't have heated rear seats and backup camera as posted). I will say that the sales person (Walt) that I dealt with was very nice and I'm glad that I worked with him.
I've been purchasing jags and rovers here since my 2005 XJR
All ways courteous service and a fantastic sales dept
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