I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
I'm a real person I bought a used is250 this car is gorgeous I've had a few problems but Rick has went to hell and high water for me to get them fixed. I mean the best customer service I have ever gotten he is always available him or Jeff I have never enjoyed buying a car as much as I did with them the Entire staff was friendly helpful . I drove from Monroe Michigan to get this car and yes I had to take it back to get it fixed but the point is they helped me whatever way I wanted to go there stood by my side not off in the shadow . I wish I had this team everywhere I went Thank You Northtown especially Rick M such a passionate genuine man not a slick sales man truly a good man . See you all soon
Claudia from Michigan
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Purchased our first Volvo in 1985!! Left a terrible experience at another dealership and were welcomed and treated wonderfully by Tom Bull, Bruce Stroebell and now, Martin Hares. Everyone at the service desk is wonderful also.
Great experience and attention from the Volvo team
by Michael S from Buffalo, NY
August 3, 2017
Thomas Gardner is a true asset to your team, he understands the sales process and takes a professional concern for making the process as smooth as possible while making sure that every customer concern or detail is addressed.
I did not purchase a vehicle from the dealership but did experience excellent customer service from Brandon. He was attentive and flexible and I would definitely consider purchasing a vehicle from this dealership in the future.
Very friendly and professional experience with this dealership.
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