I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
It’s almost a year since I have been driving my Range Rover Evoque . This vehicle is very reliable and good on gas. It’s a strong vehicle but elegant at the same time . The vehicle speaks for itself . I am very grateful to Richard Cohen from Land Rover in Huntington because he has been amazing from day one when I sat at his desk going over different vehicles until I walked out the door with the keys to my vehicle . My experience with Land Rover in Huntinton Long Island has been wonderful . From day one the staff was very professional . Richard was assigned to me by the receptionist at Land Rover and from the minute he became my sales man he made sure that I got everything I was looking for in my vehicle and then some . He went above and beyond to provide great service for me and he still does which is why I would recommend Richard Cohen and Land Rover in Huntington to every one without hesitation.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Ross was very helpful and went through lists of inventory, cars being shipped and even cars about to be built to find the car I wanted. Ross understood what features were important to me and explained the benefits of other available options. Ross found a car that met my needs and exceeded my expectations of beauty. In addition this vehicle was a 2019 model and was delivered quickly. I avoided waiting too long. Ross and the dealer were able to work with the dealer who originally ordered this vehicle and make it available for me. The overall experience was great and I am confident that the after-sales relationship and experience will be great.
Truly had a great time at this dealership. Beat experience I???ve ever had buying a car. Might buy my next car from there as well. Even though I???m from Connecticut. Chris Gomez was great as well. I hope so more deal with them.
The purchase of my vehicle started while looking for a particular car online and came upon the ad. When I called the dealership he picked up the phone. Not your typical sales associate, it was like you were talking to a good friend. Not pushy in any way, i asked specifics about the car and told him I would be driving about an hour and a half and did not want to waste my time. He said the car was in absolutely mint condition, no road rash, perfect rims etc. For a five year old car I found it hard to believe but gave him the benefit of the doubt. I gave a deposit over the phone and drove out the next day with a certified check on the off chance he wasn???t giving me a story. I went in with my brother. When we saw the car both our jaws dropped. He on the money 100%. I spent 10 minutes going over the car and shook Anthony???s hand. We had a deal! Such a pleasure to deal with him. He followed up with texts over the weekend to ask how I liked the car. This guy is honest and knowledgeable. If you???re looking to purchase a high end ride, you will not find a better dealership nor a better or smarter sales associate. Can???t wait for my next purchase.
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