Galpin is my new place to buy
November 6, 2018
I have been looking for a specific Jaguar for over a year, After looking on Cars.com I requested more information. I received a call back from two people within 30 mins. I made an appointment with Ernesto to make the trek down to L.A. the same day after work. Ernesto was terrific from beginning to end. Because they had just received the trade in, there were no pictures listed on the car. Ernesto was nice enough to text me pictures of the interior and exterior. He indicated there were already a number of people interested in the car because of the excellent condition and low miles, one was also on the way from out of town. I arrived two hours later and there was in fact a gentleman looking at the car, he arrived just mins before me. Luckily he moved on! The car was in the condition as described online and by Ernesto, which was mint. Jeremy in Financing was extremely helpful, and took care of all the necessary paperwork and transfer documents for the DMV. After leaving the dealership I realized I had forgotten a few items in my old car, Ernesto mailed them to me the next day. Overall, it was a very positive experience, the communication was excellent. I will recommend Ernesto and Galpin to family and friends who are in the market for a car.