I've been a Customer at Juguar Land Rover West Columbia for many years.
I've always received top treatment and great Customer Service.
Steve (Sales Manager) Gary (Salesman) and Kevin (Service).
Great guys, great Service.
My perfect luxury car
by Frederic from Newport Beach
November 7, 2018
Highly exciting car with great design and exceptional comfort. Really loved the powerful engine and the silence inside the car. Everything is done to make it comfortable and classy inside and outside. I took the sport line which gave more sharpy look.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
by Bird from New Orleans, LA
December 5, 2018
Excellent and smooth ride with easy features. Car has little road noise. Very simple to operate. Wonderful horsepower and speed. Love the moon roof also.
My Jaguar came from another dealer. This was its first service and I was concerned about servicing at a different dealer. I was delighted to find the service advisor, Joe Simoules, took time to explain the Jaguar warranty and service programs and provided advice on a few use items. Everyone there was welcoming and helpful.
Great luxury car!
by Nancy D from Delray Beach, FL
January 30, 2018
Love the car. Getting into the car takes getting use to. The door is lower than other cars. Other than that comfort, style, driving all exceed expectations.
The staff at Jaguar Bethesda location are the best. Randy and Jon made the entire process pain free from start to finish. I really appreciated their attentiveness to my needs and ensuring that when I walked out I was completely satisfied. Raul did an amazing job of showing me how to utilize the features inside of my F-Pace. Overall I'm satisfied with my purchase and thankful for the assistance I received from the Jaguar Bethesda staff.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Most fun car I have ever owned
July 22, 2018
This car was fun to say the least. The manual shifting paddles on the steering wheel made it feel like I was in a race car. Plus, being in a Jaguar turned a-lot of heads. With the supercharged AWD it hit the road with a bang. This car was also incredibly comfortable to drive. Highly recommended as it is addictive to drive.
Spent several days driving one in LA (Avis rental). Forget this car if you are over 6?. Nearly impossible to get in/out of car without hitting head and knees. Even shorter folks cant avoid hitting head in back seat. No lumbar support in front or back seats. Engine is rough and sluggish...and the engine auto stop/start function is bone rattling. Breaks are not smooth. Basic features found in most other cars missing (back up camera, etc). Shockingly slow mapping software. Cheap and badly fitted interior hard plastics abound. This car is not fully baked and is priced way too high for its class.
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Shouldn't be called a Jaguar
by Stevenyla from West Hollywood, CA
June 6, 2018
Interior was cheap looking, uncomfortable to drive (knee hit steering column). Felt like the black vinyl interior of an 80s NYC taxicab but half the size. Disappointing to say the least. I've had a X, S and XF. Clearly this XE was a mistake. A Toyota Corolla might be a better choice?
Gavin Kassiri approached my husband and I immediately and promised to take good care of our needs. He delivered 100%! Tyler in financing was great also. This team is dedicated to making the deal close smoothly and in a timely manner. Great job guys!
A great looking car, fun to drive
by Stan from Valley Springs
May 25, 2018
We wanted a car that showed class, was fun to drive and got good fuel mileage. This XE meets all of that criteria. We leased the XE with all of the bells and whistles and the turbo diesel and get excellent fuel mileage. On a recent trip we recorded 41 MPG on mostly freeway driving (at 80 MPH). The rear seat leg room is a bit tight, but 95% of the time it's just my wife and myself, so it works fine. And the handling and comfort are exceptional. We've extremely pleased with this vehicle.
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!! - Lena
Omg nice car I’d love to own
by Hose05 from Louisville ky
May 21, 2018
This car was the car of cars y’all about luxury love the leather the screen was a nice size not to big not to small love the acceleration everything about the car was good
I've only had the car a month so I can't answer about it's long term reliability, but I can say that I've LOVED this first month. I take the long way home just to be in that car longer. When you sit in that seat, the car just begs to be driven. I don't think I've been this excited about driving since I was 16. When I see those keys sitting on my desk, I can't wait until I get off work JUST TO DRIVE.
I came in and the staff was pleasant and very welcoming. Gavin Kassiri exhibited phenomenal expertise and customer service skills. He was also very helpful in making sure that I got the vehicle of my choosing. We need more car salesmen like him. Thank you so much Gavin for the exceptional experience!
by Doctor from Columbia sc
October 13, 2018
I love this car! Beautiful inside and out! Love it! Friends and family love it to!! Even the medical Doctors I work thinks this car is hot!
Gavin Kassiri made my buying experience much more personable and accommodating. We looked at a few different options and never felt pressured into purchasing the more expensive vehicle with more options. Rather, it was about which car was suitable for my needs and wants. Gavin addressed all of my questions and concerns. I let him know what my number was, and we tried to get as close to that number as we could. Once I purchased the new car, Craig was kind enough to spend an hour going over all of the different features and tech interface with me. He made learning how to use the system much more understandable, and was able to simplify it in a way that I could continue make adjustments. Overall, it was a great experience, and I would purchase from Rosenthal again. Be sure to ask for Gavin if you're in there shopping for a new car.
Needed a car for our daughter and ended up more than hour away from home. Couldn't have had a better buying experience. We didn't purchase a Rover or a Jag and were still treated as if we were buying the most expensive vehicle on the lot. No wonder the place is always busy. The next time we're in the market, we will definitely be back. Well worth the drive. Thanks guys!
by Jag man from Parkland fl
May 12, 2018
Great value for the money. Love the performance and the exterior styling. The only issue is you have to disable the engine stop every time you start the engine which is an annoying ford holdover. Great car
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