After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
This is the fourth vehicle I’ve purchased from Aaron and have been totally satisfied every time. He provides a no pressure style of sales which is quite refreshing. All of my Rovers and my 1 Jag have been fantastic.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Ladies! And Gents! You can't go wrong if you look to purchase a vehicle at Greenwood Chevrolet. My salesman, Andre, did a fantastic job of assisting me with my "dream truck" purchase. He was so knowledgeable about the vehicle and answered all my questions. Their finance department got my loan approved and it was a very smooth process all around. Don't miss checking out this dealership!
From the moment i walked in the doors and met Jim to the final paperwork through Happy and finances with Tony, my experience was superb. Thank you! I will definitely be recommending you to all who need to purchase a car and dislike car shopping in shark-like waters.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
My son and I visited this dealership as my lease on a Mercedes 300 was up. We were very impressed with Jeremiah,s professional, mannerly and low key approach to our needs.. My first visit with Eric Rodes was very helpful. I plan to return at a later date.
I have been a customer of Park Place for a long time and have purchased various car brands from them. I recently had the pleasure of meeting Matt Woolsey, General Manager of Park Place Jaguar & Land Rover DFW. Matt is very accommodating and a true professional with fantastic interpersonal skills, he is a cut above others. I highly recommend Park Place!
What a great experience. The staff was helpful. The vehicle we were interested in was clean and marked below value. Hats off mainly to Lori who supported us with finalizing aspects of the vehicle after the sell. A great asset to your company. Thank you. Very thrilled with our purchase.
Top notch dealership and staff. Positive buying experience.
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