I want to thank the team at executive auto for shipping my Porsche and exceding my expectations. This was my first auto purchase sight unseen and Jack was very professional and the car was exactly as he described it.... I wired $71,000 and was a little nervous but not anymore thanks to the great Team at Executive Auto......thank you thank you thank you
My experience purchasing a vehicle at Crossroads of...
by BCROBINSON from DealerRater.com
December 3, 2018
My experience purchasing a vehicle at Crossroads of Lynchburg was truly a pleasant one. The process was smooth and my salesperson, Jeff Fleenor, was great to work with. He was quick in offering us assistance upon our arrival in the parking lot and remained helpful through the end of the process. He had a polite sense of humor which made the experience more comfortable and enjoyable. I would definitely consider Crossroads of Lynchburg for any future needs.
Even though my Land Rover didn't work out due to various problems, the service department was always top notch! The Service manager Joe was attentive and knowledgeable and always tried to do his best to help me then things went wrong. My service advisor Justin also was caring and did his best to resolve every issue. In the end the Rover was not for me due to various problems but the service department scores a 5/5 in my book!
Mike Cummings was awesome. He is very helpful, answered all questions and took his time with us. It was the best, stress free and easiest car buying experience I have ever had. Thanks again to all the others that helped out on the phone that I never got to meet.
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
Paul Gifford, Cody, and Shawna Coyle, are absolutely the best at what they do. Great work ethics, personable, great understanding of his customers needs, and great situational awareness. My observation of Paul the few times I???ve worked with him has been exceeding expectations. Thanks Paul for all your help. Cody is a great guy and a knowledgeable and a talented mechanic. Shawna is great at what she does, personable, and at understanding her customers needs as well.
Marci was amazing to work with. She was very knowledgeable and professional and treated us with great care. We told her it was our first Range Rover and she took her time explaining all the details and benefits of owning such a great vehicle. We are very happy with our New Range Rover! Thank you Marci!
This was one of the most professional dealerships I have dealt with. No hard sell, just a genuine interest in meeting my automotive needs. They didn't have the vehicle I needed, but I will consider them in the future.
i was happy with the deal and the car that i bought i will buy another car next time
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