I enjoyed working with the sales guy at the dealership. How often can you say that? He was non pushy and worked with me to get the right car. My only negative was that there was some confusion at first about which cars were actually available for sale with their inventory software and what was physically in stock. It didn't matter in the end as I got a car pretty close to what I wanted and the price was OK.
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
Paul Gifford, Cody, and Shawna Coyle, are absolutely the best at what they do. Great work ethics, personable, great understanding of his customers needs, and great situational awareness. My observation of Paul the few times I???ve worked with him has been exceeding expectations. Thanks Paul for all your help. Cody is a great guy and a knowledgeable and a talented mechanic. Shawna is great at what she does, personable, and at understanding her customers needs as well.
Amazing for what it is
by DankB from Newport Beach, California
December 3, 2018
I really love the comfort and style of the car and I think that the overall design is amazing. It is very understated for what you are getting, and with all the lease deals going on it’s a steal.
Imperial Motors representation of my Jaguar was spot on. They arranged transportation to my home in Vermont . Car around clean and in perfect condition. I am most satisfied with my purchase. Connie, was professional, thorough, and a delight to deal with. Highly recommended.
by James Bond enthusiest from USA
April 2, 2018
Best looking wagon ever. And the twin superchargers make the engine perform! Very expensive but my wife deserves the best. No need to drive an SUV or a Van.... get a performance car that has AWD and can haul snowboards to the mountain!
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
It was my best car buying experience ever! I needed a good used car for my son. I found this car on the internet and it was in his price range. Their salesman, Bob Guckert, was fantastic and very professional! i explained what car we wanted see and we took it for a test drive. There was no pressure to up sell us. We got a great deal on the car we wanted. I highly recommend Bobby Rahal Automotive no matter what you are shopping for; new or used. They have a great selection of vehicles on their lot and are great to work with!
The best car buying experience I have ever had. Steve Lynn respected my budget, learned my needs and wants, and found me the perfect car which also was certified. PLUS Flow offers an additional limited warranty at no extra charge. Took the worry out of choosing a car. I am pleased with the entire experience. They will go out of their way to make sure you find the car you want and it meets your expectations before driving it home.
Angela was very friendly. She met me door, took me on a test drive and help me through the whole process. I enjoyed working with her
Best car I have ever owned
by Doc “out of the box” from Stamford, CT
January 6, 2019
This car has an engine that purrs. It makes commuting to work so much fun especially when driving in sport/dynamic mode. It is not only luxurious but functions just as well in bad weather. I am so glad I own it!
I am a return client of this dealership and sales person, Derek Harp. I love working with Derek and this dealership. I hope to buy all my future cars from Derek and Jaguar / Land Rover Fort Myers. I am a very happy client!
This car has it all!
by LindaS from Rochester Hills, MI
October 15, 2018
This car has it all, luxury, reliability, performance and comfort! It has every feature you can think of. It drives like a dream and has such a sleek look.
This was by far one of the best experiences I???ve had at a car dealership. Derek Harp, Nick Del Negro and Morgan Kin provided exceptional customer service and never once made me feel pressured. If you are in the market, you must stop by this dealership. You will not be disappointed.
Sami was very knowledge of our vehicle. Very attentive of our needs and willing to help with any problems or questions we may in the future. I would recommend him to any of my friends or someone wanting a new Land Rover. Thanks again for a pleasant experience, even though it was raining cats and dogs.
This is my 5th Jaguar...Love the brand!
by LAWoolf from Los Angeles, Ca
August 24, 2018
I love the lines of the Jaguar and the feel of a solid car beneath me. There are very few shortcomings with my XF, and it's an easy car to drive....Very roadworthy!!! My only gripes are with the GPS which notify's you to turn as you're passing the intersection you should have turned on! Also, the gas millage has not been as good as advertised.
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
My 5th Jaguar, and my 2nd. Jaguar XF
by Eredio from Punta Gorda, FL
January 12, 2018
So far, the car has exceeded all my expectations.
My only disappointment is that they discontinued offering the Leaper Hood Ornament as an accessory for the XF.
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