I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues. Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
Everyone that I worked with was professional. Nick was helpful in finding my vehicle and Kimberly and Bob were very thorough and patient explaining the finance and technology aspects of my purchase. A special shoutout to Lynn who was pleasant every time she answered the phone and never got tired of all of my calls. Thanks to all, George J Christoff P.S. The Jag is incredible!
Terrifc customer service and buying experience from Willow Grove Range Rover. A month after purchasing a Velar, Range Rover sent a representative to my house to review the operation and extensive technology of the vehicle. Bob Nicholas did a fantastic job teaching me about the operation and the superior technology that the vehicle offers.
I always dread the car buying process but J made me feel at ease right away. He listened to my needs and wishes and presented several different options that were a very close fit. Very pleasant to deal with. Would not hesitate to recommend him and the dealership to anyone asking!
Great experience leasing my new Land Rover. No pressure & took the trouble to make sure all our needs were met. I would recommend Mr Nicholls to all my friends & acquaintances with all their auto needs. 5 stars.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
Customer service was awesome, jermery was so patient with us, he took the time to hear us out to see what was the best option for us and was very honest about cars that has been in accident. Armondo was great worked with us....
I was an out-of-state buyer and literally the customer service and the transaction could not have been any better whatsoever . I purchased this car from Oklahoma having no knowledge of this dealership, and cannot see how they could have improved on absolutely anything throughout the entire process., impressive based upon my past experiences in purchasing a car from anywhere in the past.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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