December 3, 2018
First let me acknowledge that I am a hard cookie and those close to me usually feel for the other person (lol)...however Car Salesperson Anthony C, West Herr and staff did not miss a beat. They remained patient, empathetic, supportive, honest, transparent, understanding, and professional at all times. Anthony C., did a wonderful job - thank you Tony - you were great!..especially having to deal with a gal like me :-). Also, as a side note, but just as important, I observed the manager Patty being a true support and leader for her staff/team - much respect Patty! PS: I purchased the type of car that basically sells itself, nevertheless, that did not minimize or stop the phenomenal service that my husband and I received. Thank you once again Tony & West Herr!