I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Like i said...Amazing place, really nice people, friendly and most important very very good deals. If you are trying to get a car i'm telling you this is the place right here and believe me you won't regret it.
We purchased a truck for my son and the experience was very pleasant. We didn't feel pressured and everyone we dealt with was very kind to deal with and actually seemed to care about us. The truck is in very good shape and we felt like we got a fair deal. Overall, very pleased and would buy here again.
I bought this car from out of town car unseen besides pics and video. They went out of the way to properly represent it. No dings or scratches. These guys are honest and trust worthy and know there cars.
I love Jaguar of Tampa. Even though I loved the look of the F-Pace, I was sold based on the amazing customer service. Every person I interacted with was top-notch...knowledgeable and caring. I LOVE my new car. Bryan and Nick are the best! Thank you so much!!! ~Roxanne
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Went to look a 2003 BMW 530i. It was Sunday and the dealership was closed but the car door was open so I was able to check it out. On the inside, the front seats suffered from what is known as 'twisted seat'. Otherwise the car seemed to be in okay shape but without the chance to test drive it, I could not tell for sure.
As soon as I walked in to the lot I was treated as a friend would. I was shown around to all the cars that I was interested in and I fell in love with one. The process was easy and honest. I highly recommend Give Away Car Sales!!!
My Saturn Sky was starting to give up the ghost. I wanted another sporty car, but I needed one with power seats to get in and out of more easily and a couple of other features (manual transmission for one-love shifting through those gears). A search online lead me to Genuine Motorcars. They had just the car for me. However, never having bought a car online (and out-of-state) before, I was hesitant. I had attempted an on-line purchase previously, but it went badly. But I'm glad it did, because I got the car I should have had all along instead of the car I thought I wanted. After talking to Nick, Chris, and Tom on the phone, my worries disappeared. I was able to quickly arrange a car loan and took the train down to Tampa to drive the car back back home. Tom picked me up at the station for my salesmen Nick and Chris. They are all extremely cordial, and most of all professional. Tom sat in the car for the better part of an hour going over all the controls with me. Chris took me out on the test drive. I also talked to Tom, the owner for a half hour. The entire process from initial e-mails and phone conversations to final purchase was to everything I could have asked for. Thanks so much for the pleasant transaction! Had a ball driving the car back home. Kudos to the entire staff of Genuine Motorcars.
I am a mobile veterinarian and use my car 14 hrs a day. Reliability of a vehicle is critical for my practice..I highly recommend Kathy's Kars. Great customer service, high quality reliable used cars, high quality automotive service, great pricing. I purchased my 2016 Honda Odyssey here. Family owned. Check around and visit Kathy's Kars, you may not buy from anyone else! You drive your new vehicle off the lot knowing you are not getting a lemon. They are servicing my 2010 Mini Cooper convertible because I felt confident they would repair it properly. Hillary Hart, DVM
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