Purchase Experience Redeemed First of all, absolutely love the vehicle hence I'm a returning customer. I was contacted by the general manager about upgrading my vehicle lease 4 months early. I agreed, completed paperwork, and received the vehicle. There was a mixup in the remaining balance for the old vehicle but I'm happy to report that this has been resolved. I do like this dealership and the people there.
I just purchased a gently used Volvo XC70 from their dealership and the entire process was so easy. The staff at Smith Imports are friendly, honest, professional and very accommodating. I initially met with Paula Keltner for the test drive. She arranged for delivery of the vehicle to a mechanic of my choice for a Pre-Purchase inspection, which received a glowing report. John Adams worked up the necessary paperwork the next day and offered to purchase my existing car and further reduce the cost of the Volvo. I wasn't expecting the trade, and received what I believe was a good offer. I even had the opportunity to speak with the owner, Andy Smith, who was very friendly and concerned about my buying experience. I also want to thank Micah Harris, who was kind enough to go over all the features in the Volvo before I drove off. Smith Imports offers top quality vehicles, in excellent condition and reasonably priced. I left there confident with my purchase and knowledge that this was the best place to buy a car.
This is the fourth vehicle I’ve purchased from Aaron and have been totally satisfied every time. He provides a no pressure style of sales which is quite refreshing. All of my Rovers and my 1 Jag have been fantastic.
A hard worker who strives for perfection ? let me introduce you to David Kaminski. I just purchased a brand new 2018 Jaguar E-Pace, All I can say is awesome experience, the best car buying experience ever. David was fun, welcoming, knowledgeable, and most importantly honest. David provided informative answers to any questions I had and ensured that everything I needed was taken care of. The buying process went quite smoothly with no complaints. Excellent service till the end, highly recommended for future buyers of awesome cars at Jaguar Land Rover Hoffman Estates
Imperial Motors representation of my Jaguar was spot on. They arranged transportation to my home in Vermont . Car around clean and in perfect condition. I am most satisfied with my purchase. Connie, was professional, thorough, and a delight to deal with. Highly recommended.
Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
I drove over 500 miles to purchase my 2019 F-Pace and it was so worth it! Erik Valentin made the process easy, from our initial phone contact to getting me ready to drive my Jaguar home. And the price was good too. Erik is very knowledgeable of the product and provides excellent customer service. Thanks, Erik.
I was having issues with my convertible top and brought my car in mid afternoon. I never expected to get a call early in the morning (8:30) to say that my car was ready.
Sean took very good care of me and my car. Fixed in no time. Extremely knowledgeable and professional.
I can't thank him enough!
Car buying/leasing is probably one of the least favorite things I like to do; however, Jumo Smikle of Jaguar Palm Beach made the process of leasing a Jaguar E-Pace a pleasurable experience with his service, knowledge, and professionalism. He was always very responsive to my needs and created a very comfortable environment. Thank you, Jumo!
by Appreciative Customer Michelle from Clinton, NJ
March 14, 2018
From the moment I walked into the dealership, I was met with friendly service, which made me feel at ease. I spoke to Cody, Roger and Scott during my process and never felt pressured. They were focused on me as a potential customer and answered all my questions. I have been looking at used Mercedes Benz for months but never felt welcomed by salesman at other dealerships. I would buy from these guys again. They are awesome and you won’t be disappointed.
Appreciative Customer Michelle
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