Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Good looking car!
by Nkaic from Blaine, MN
December 11, 2018
This is the best vehicle I own. Very nice interior. The value depreciates fast but no big deal. Very smooth driving! Awesome features in it as well. Love the heated steering wheel
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
by Iwonka from Algonquin.ill
December 12, 2018
Meet all my needs...great an any wheater conditions..big..safe..perform great an rain and snow...very comfortable ..big trunk ..winter packet heated seats..mirrors and windows really help...automatic starter life saver
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
Ok if you are renting.
by Doug from Crimora, Virginia
December 12, 2018
Def go w the V6! The 4 banger only will make you made you didn’t. This one did not have all the bells and whistles so the test drive did have me feeling rather lame.
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
Very good value
by msm4510 from Indian Land, SC
December 3, 2018
After driving the Jeep Cherokee was by far the best value for my money. It is solidly built, quiet, and smooth. It's just the right size, has very comfortable seats and is loaded with technology! On my first 500+ mile trip, I averaged 28.8 mpg. If you're looking for a new crossover in this segment, put this one on your short list to test drive.
Great business,large inventory and very helpful staff
by Shaun2011 from DealerRater.com
November 1, 2018
Bergen sales has every vehicle you will need and the employees there are very helpful and will do what it takes to get you what you're looking for I would definitely recommend them to everybody else
The Jeep of old is now DEAD
by Migs "guitarman" from Spotsylvania, VA
November 28, 2018
No part of this vehicle is Jeep other than the body, and it is a tragic design. Another "cookie-cutter" SUV that is over-advertised and built by the world's lowest bidders. Unless you buy the Wrangler, you are not buying a JEEP. The 8-speed transmission is underpowered by a worthless 4 cylinder motor that came out of a sewing machine. Be smart and forget the hype, and run away
Located the exact Jeep I was looking for quickly and I was in the driver's seat within days.
Newly renovated facilities and great service department (based on experiences with previous Jeep)
Fun to drive
by KenA from Peachland BC Canada
November 27, 2018
Lots of room in the front. Not as much in the back seat but rarely used except for the dog. Back cargo area is wonderful. Lots of space. 9 speed transmission and 6 cyl. gives lots of power. 4 wheel drive is great in the snow.
Leasing our new Silverado was easy and painless thanks to our Salesman Jerry. We got a fair deal on our trade-in and are very happy with our new truck. We highly recommend Victor Chevrolet for you next vehicle.
Avoid the 2014 Cherokee TH
by ekimminau from Lake Orion, MI
November 12, 2018
Transmission replaced twice, half shafts replaced, drive shaft replaced, struts replaced twice and needs a third set, early tire wear, front end rebuilt 3 times, 9 recalls, 7 firmware updates and I’m still having suspension problems with less than 70,000 miles.
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
The service department were awesome. Very friendly. Kevin helped me get right in for an oil change. I thank you very much, and appreciate the help
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