I bought my first truck here and will always be a returning customer. Friendly Small town staff. Not pushy at all. James is a great guy and always helpful. There selections change often and their customer loyalty is very high, so most vehicles don't last very long. If you see a deal you may want to get it fast or it will be gone.
With any used car selection, check the vehicle throughly. I didn't have any major issues but you never know with a used vehicle. That's with any used dealership. About a week after my purchase I thought something major was wrong with my truck. I took it back in and had James look at it. He quickly noticed something wrong so he took it to nearby shop. A few lug nuts were loose. Nothing major. It was scary but he got it taken care of and apologized that it had happen. I had the truck for a week so I highly doubt it was something that was their fault. But, hey that got me taken care of!
I would strongly recommend this dealership!
In less than 30 minutes I test drove a new F150 and they appraised my 2013 F150 and shot me an offer I countered we settled in the middle and I drove off in a new 2018 F150. Thanks, Poynter Ford you ROCK!!!
Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Very nice and great to deal with. Very friendly people. Very professional.
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