This was our first time ever purchasing a new car. It seemed daunting at first and we didn't really know what to expect. However, I want to specifically commend Ms. Shelly Karl, who greeted us with a very friendly and welcoming hospitality. She was very patient in showing my husband and I various options and understanding our ordeal. She even went above and beyond by going the extra mile to accommodate us and guide us as to what we needed to complete the purchase process. I must say she truly is a people's person and made it less daunting. Thank you Ms. Shelly for being my sales consultant. You were awesome!
I also want to thank Mr. Craig Mulligan, one of the financial managers, for explaining thoroughly each aspect of the financial deal and being able to obtain a great deal for us first time buyers.
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
I just bought a new 4 runner and the sales rep. was very attentive to my questions and explained everything very well. The general manager Gerald Miller and the service manager have always gone out of their way to help me with any issues I have. You drive up to the service area and employees are with you instantly. Poe Toyota personnel are professional and polite and treat you with respect; I HIGHLY recommend this dealership.
So happy to have what I want
by QueenWorth from Columbus, OH
January 4, 2019
I've finally gotten a vehicle that I deserve and want. I love the ride and the braking: deer ran in front of me during my test drive. I'm a Jeep kind of girl so this is a dream come true.
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