My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
Outstanding customer service. I’m unable to speak and they made the process seamless. Paul was extremely helpful and answered every question we had. Sadly their vehicle was outside of the factory bumper to bumper warranty.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
TJ went above and beyond from locating the vehicle while we were five+ hours away, starting the paperwork and assisting with financing. The dealership worked well with us including delivering the vehicle and going above and beyond with the registration process. I would highly recommend purchasing a vehicle from TJ and Sullivan's.
After returning a rental car (we have always had great experiences in this department working with Casey. She has always been great to work with and established our comfort level from the start with this dealer), we happen to stop and take a look at the Jeep Wranglers that Bolles had on the lot before we left. We were approached by a very pleasant and courteous salesperson who introduced himself as Sage and asked if we had any questions. We spoke only for a short time as we had to leave for another engagement but took Sage's card and went on our way. Over the next couple of days, we would call in to Sage with various questions regarding the Wrangler and always found him extremely helpful. Ultimately we returned to discuss a potential purchase. We were introduced to Scott, Sales Manager who turned out to be as helpful and low pressure as Sage. A few days later we were driving home in our new Wrangler having had one of the best and easiest car buying experiences we have had to date.
We would highly recommend this dealer. All employees that we have met so far are pleasant, helpful and very approachable. Car negotiations were very easy and LOW pressure. The facility is nice and presents a very comfortable atmosphere. Being longtime residents of Stafford, we had never considered buying a car here previously, but are glad we took the few minutes to speak with Sage that first day.
This dealer definitely ended up a pleasant surprise.
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