Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
I came in for a routine oil change and to get new tires. Tom helped explain the options with new tires and I feel that his suggestion had my best interest in mind.
by MeggIrwinn from Milford PA
November 27, 2018
I'm in love with this jeep, I live in an area with extreme pot holes and when winter is here the roads are horrendous. I traded in my 6 speed civic for a 4x4 and this was the jeep I picked. Its a good in-between for a large SUV and a small SUV. The ride is super smooth and the jeep just coasts so you don't even have to accelerate often. I'm getting 25 mpg on regular roads, which is amazing. My interior is all black and the dash is my favorite on this inside because it's a leather type material which makes it easier to clean when needed. The trunk space is a good amount for me and my dog! I recommend this jeep to someone who has a small family or just a young kid like myself.
Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
Great all purpose car, daily driver
by Maxedwell from St. Louis, MO
November 30, 2018
This is one of the best vehicles I've ever owned and I've owned many! Reliable, snow can't stop it, nice cargo area, luxury interior and infotainment center makes it a great traveling car. Engine is plenty powerful. Love the looks of it. All around a great vehicle!
We love working with the knowledgable staff at Bernards's. They clearly run as a team since everyone is so helpful and making us feel important.
Our Salesman Mark Flatten is amazing. He is great to work with and provides up the right amount of details regarding the product and options for financing.
Carrie our finance person is also amazing. She was very accommodating with her schedule so we could take deliver before I needed to leave town on business.
The best dealership in the Minnesota Metro Area/Western WI!
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
Most Dependable Car I’ve Owned
by KathyVB from Virginia Beach, VA
November 24, 2018
I love my Jeep! It is beautiful, has all the bells and whistles, and is very comfortable inside! I love to drive my Jeep! (Knock on wood), I have not had any problems with it; it starts when I push the button and runs like a top! I love the push button start, keyless entry and start, its sleek design, the backup camera, the seat and steering wheel automatically heat up when I start my Jeep in the cold, the handsfree talking, and how smoothly the ride is! I also feel very safe in my Jeep as I was in an accident that totaled my car and my granddaughter (who was sitting in the front seat with me) and I were able to walk away from the accident.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
New Purchase on Sat the 15th
by Steel1 from Long Branch, NJ.
December 17, 2018
Jeep impressed over the other SUVs I drove including the Equinox, CRV, Rogue, and CX 5.
Between the cabin comport, power, and feel it was an easy choice.
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
Love this zippy crossover!
by DemandingTess from Suffolk, VA
December 7, 2018
We actually replaced a minivan with this vehicle. While it certainly isn't as large as a minivan, it offers upgrades that our previous vehicle did not. Such as rear back-up camera, bluetooth and mobile hotspot, and better fuel efficiency. It's attractive and sporty looking and comparable to the Honda CRV or similar sized vehicles.
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
They gave me better options and a better deal on my trade-in than the lot down the road. They were nice a friendly and easy to talk with, not pressure really.
Really nice and comfortable
by Bwgntexas from Elgin Tx
December 27, 2018
This car is very comfortable and easy to drive. Holds the road almost effortlessly and a joy to drive every time. Very little road noise and the inside seems to wrap around you making all controls easy and accessible
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
Perfect for my needs
by Brooke from Maine from Brunswick Maine
December 3, 2018
It’s an SUV four-wheel-drive that I need for the winter. Has pull down backseats so I could put my bike in the back. Has all options that I love Including moon and sun roof
I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
Excellent service!! Dawson the car sales was awesome he listen to what I wanted also he didn’t try to push for extra services.. I’m definitely coming back again to purchase another vehicle s
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