Outstanding customer service. I’m unable to speak and they made the process seamless. Paul was extremely helpful and answered every question we had. Sadly their vehicle was outside of the factory bumper to bumper warranty.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
So happy to have what I want
by QueenWorth from Columbus, OH
January 4, 2019
I've finally gotten a vehicle that I deserve and want. I love the ride and the braking: deer ran in front of me during my test drive. I'm a Jeep kind of girl so this is a dream come true.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
New Purchase on Sat the 15th
by Steel1 from Long Branch, NJ.
December 17, 2018
Jeep impressed over the other SUVs I drove including the Equinox, CRV, Rogue, and CX 5.
Between the cabin comport, power, and feel it was an easy choice.
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
by MeggIrwinn from Milford PA
November 27, 2018
I'm in love with this jeep, I live in an area with extreme pot holes and when winter is here the roads are horrendous. I traded in my 6 speed civic for a 4x4 and this was the jeep I picked. Its a good in-between for a large SUV and a small SUV. The ride is super smooth and the jeep just coasts so you don't even have to accelerate often. I'm getting 25 mpg on regular roads, which is amazing. My interior is all black and the dash is my favorite on this inside because it's a leather type material which makes it easier to clean when needed. The trunk space is a good amount for me and my dog! I recommend this jeep to someone who has a small family or just a young kid like myself.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
My son dropped his Rav4 at Hoffmans (he lives in Boston) to trouble shoot computer alerts because I suggested Hoffmans from previous experience. The issue turned out to be a leaking windshield that was incorrectly installed by another business. Water caused electrical faults detected by the cars computer. Mike Fuhr did a fantastic job coordinating with the windshield company and the insurance company while keeping me up to date on the repairs. Car runs great and the inside was sanitized and is free of the previous musty smell. What could have turned out to be a real hassle was a pleasant experience thanks to Mike. Cars are becoming more or less similar due to competition and dealer service is becoming a much larger discriminator. I highly recommend Hoffman Toyota as a great place for service. THANKS
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
The service was very fast and courteous. The car needed an oil change and they said it would take about an hour, but they were finished in half that time.
Great all purpose car, daily driver
by Maxedwell from St. Louis, MO
November 30, 2018
This is one of the best vehicles I've ever owned and I've owned many! Reliable, snow can't stop it, nice cargo area, luxury interior and infotainment center makes it a great traveling car. Engine is plenty powerful. Love the looks of it. All around a great vehicle!
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
Really nice and comfortable
by Bwgntexas from Elgin Tx
December 27, 2018
This car is very comfortable and easy to drive. Holds the road almost effortlessly and a joy to drive every time. Very little road noise and the inside seems to wrap around you making all controls easy and accessible
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Love this zippy crossover!
by DemandingTess from Suffolk, VA
December 7, 2018
We actually replaced a minivan with this vehicle. While it certainly isn't as large as a minivan, it offers upgrades that our previous vehicle did not. Such as rear back-up camera, bluetooth and mobile hotspot, and better fuel efficiency. It's attractive and sporty looking and comparable to the Honda CRV or similar sized vehicles.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Most Dependable Car I’ve Owned
by KathyVB from Virginia Beach, VA
November 24, 2018
I love my Jeep! It is beautiful, has all the bells and whistles, and is very comfortable inside! I love to drive my Jeep! (Knock on wood), I have not had any problems with it; it starts when I push the button and runs like a top! I love the push button start, keyless entry and start, its sleek design, the backup camera, the seat and steering wheel automatically heat up when I start my Jeep in the cold, the handsfree talking, and how smoothly the ride is! I also feel very safe in my Jeep as I was in an accident that totaled my car and my granddaughter (who was sitting in the front seat with me) and I were able to walk away from the accident.
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