August 28, 2018
I currently live in Queens and attempted to buy local. I called my local dealers and managed to work up deals that's worked within my budget. The problem came when I arrived to pick my vehicle up. The pricing changed, the payment changed, what a waste of my time! This happened multiple times. I finally decided to reach out a little further and called Riverhead Dodge. A nice young lady worked up a lease for me and the pricing was actually better than others I received. It sounded to good to be true but I decided to take a trip anyway. After previous experiences, I prepare myself for disappointment. Fast forward... Upon arrival, I found my Jeep Grand Cherokee cleaned to perfection and ready to go. I was greeted by my sales person (Bonnie) with a smile, management was very welcoming as well. Bonnie went over my Jeep top to bottom, and explained every option. It was after that, I spoke to the finanacial person (Joe) who explained everything regarding my loan in great detail. At that point, I braced myself for disappointment but, to my elation,dissapointment never came! Nothing changed! The price agreed over the phone was the price I received . They even found an extra rebate for me, so the price was even better! Upon completion, the owner came out to thank me for my business! I've never been more impressed in my life. I am so glad I decided to keep faith and take the trip out to Riverhead! I highly recommend this dealership! This is a lovely place with an old world feel that I found was family owned and operated and it shows! Once again, thank you for a great deal and keeping your promises! I love my truck!