THE BEST EXPERIENCE EVER!!
November 6, 2018
Words cannot express how thankful I am for Mick Fields, Joshua Fields, Sally Starbuck and Mark Hobbs. These tremendous people helped my car buying adventure be more pleasant than any other car buying experience before. Unfortunately, I bought a Toyota from a less than savory car ???dealership??? that found a bank to charge me almost 19% interest. On top of that, they sold me a car that was recalled four months after I bought it. I went to Toyota of Melbourne and they took care of me in the car rental department by giving me a loaner every month. One of those months I drove a Prius and I fell in love with it. One year later and still in a loaner car, I???ve had enough of changing out my daughter???s difficult car seat, so I was introduced to Mick Fields. Mick was so kind and patient with me (which I know I can be a little high-strung). He found the Prius that I was wanting that was not only fuel efficient, but safe for a family car!! When Joshua Fields came into play, he found not only a reputable bank to finance the car, but at 5.55% interest rate with affordable payments!!! What a difference!! Then Mark Hobbs, the financial man with a great plan, helped me sign the paperwork for the Prius and a program that instead of paying once a month, I would pay half of the note every payday. It???s automatic and I don???t have to worry about it I will have enough money in my account and it reduced my payment term by 7 months!! Not only is Mark knowledgeable, but he is funny! He made the wordy and boring process of signing paperwork fun and entertaining. Since I had to bring the car in to trade and I had the loaner at home, Sally Starbuck, another awesome sales agent, offered me a ride home! I know I was on her way but she didn???t have to do that at all. She was the cherry on top. Just a bunch of nice people helping out other people with respect and courtesy. Since this was the best car buying experience EVER, I will only go to Toyota of Melbourne and I recommend this group of people for your next car buying experience. They will not let you down!! From the bottom of my happy heart, thank you, thank you, thank you!! 😊