Service writer got to me right away - no waiting
Service writer quoted a price for installing a part I purchased from the dealership that was exactly on and lower than I had expected. They took the vehicle into the mechanics bay right away and I got it back within 20 minutes. The facilities were very clean - while I was waiting for my vehicle there were 2 men moping the floor of the drive in area to the repair bays.
2017 Jeep Cherokee Trailhawk Review
Car is too small not for family.
by Tyyates63 from Charlotte NC
May 14, 2019
This car is too small my family cannot fit comfortable,
No leg room for my husband and son, cannot travel comfortable with family, we need space.
Took my car in for a “clunk” sound. Repair was covered by my extended warranty. Had an oil change done and new battery installed at my request. Treated very well by Crystal in Service Dept. and they even washed my car for me!
2017 Jeep Cherokee Latitude Review
Great suv for a great price.
by kenzy61422 from Montana
May 7, 2019
This car met all my needs living in a 4 season state. I could always trust that it would get me where I needed to go. It is very comfortable to drive and ride in.
I was online shopping for a vehicle. I came across this dealer. I saw a truck that caught my eye. Submitted an inquiry. About 10 minutes later I get a phone call. I spoke with Vianey. Great customer service. Went in that day and drove out with said vehicle that same day! Excellent service. Quick approval and very friendly. Thank you Vianey and Enrique for your help!
2018 Jeep Cherokee Latitude Review
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
Big Star Motors has amazing customer service, didn’t force my son in law into buying a car he did not want and gave it to him at a good price. My son in law purchased a GTO from them in November, had a couple of issues, then broke down a week later. They repaired the GTO and paid for everything adding up to $2,000 in repairs and more. They did not let us down and continue to help in the best way possible. Cannot thank them enough for all that they have done.
2016 Jeep Cherokee Latitude Review
by David from Laguna Niguel
April 28, 2019
Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.
Thank you for the super service you all provided at your dealership! The body shop was professional, attentive and did a great job on my truck. The staff throughout the building are courteous, respectful, and very authentic.
Keep up the grade customer service and thank you for doing good by me!
2015 Jeep Cherokee Trailhawk Review
Most reliable vehicle I've owned
by Jeep tough from Waverly hall ga
April 20, 2019
I've had chevys and toyotas this jeep blows them away with quality and performance my last jeep cheerokee I put 300 thousand miles on it and was running great when I sold it
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
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