I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
I shopped for my my new 2019 Ram 1500 in PA, NY and OH. Great Lakes was by far the most professional and easy to work with, no games. Absolutely professional Jake and James are the best . Thank you and looking forward to buying from you again. Definitely worth the 40 minute trip from Erie.
Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction.
Customer service at its best !
I enjoyed my visit to this dealership. The salesman Ulises Sanchez was very friendly, helpful & he answered all my questions. He help me a lot and I didn't want to other dealership just for him. And I'm happy with my car now.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
Alex was very helpful in helping us find a car after my fiance was in a car accident. We tried to get into a new one and they couldn't so they got us into a used one and did as much as they could to make it happen. Highly reccomend Alex & his team!
Helpful, curtious staff. Very knowledgeable. Albert Martinez made sure I was comfortable in and with my purchase. He answered any questions I had and is making himself available moving forward should any other questions arise.
I was lucky to come across Jerry as my salesman. I just bought my second vehicle from him and it was a breeze. Jerry stays in touch to make sure I don't have any questions. The finance department was AMAZING as well. I appreciate Dennis Loper, for being patient. This dealership is hands down the BEST.
David has helped me with the purchase of two jeeps. A 2017 Deserthawk and a 2019 Cherrokee. Both times he was ready, willing and honest. Upfront honest.He is straight forward, talks to you like you are a person and no bs. I will continue to buy from him, regardless of the brand he sells. He truly is a stand up, down to earth guy. This is the type of person, I want on my payroll.
I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!
I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
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