I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
fell like it take control with road
by zoe1 from Germantown
January 2, 2019
great but would like more head room, plus not enough room between front seats, did not get tow package wish I did, and sun roof
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Great vehicle highly recommended
by Noser from Toronto,Ontario
December 23, 2018
Great ride with loads of features at a good price. It is worth the test drive go for the test drive you will be surprise.
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
Lack of shoulder and head room.
December 16, 2018
I like most of what this vehicle has to offer and I was ready to make the purchase. I decided to take another test drive and was looking for a more optioned model but they all had the sun roof which hit my head, this distracted me from the pressure on my left shoulder due to how narrow or how far the seats are pushed out to make the center console wider. I am 6ft 5in tall, I fit in the Renegade with plenty of shouder and head room, I own one.
I was looking for something a little different and Jim at RLB Sales & Leasing found it for me in no time. Great Price and Great Service.
Highly Recommed this place.
Plus they have a Big Jackalope on the top of the building. Love it.
by Bought in spite of from Jackson NJ
November 20, 2018
The Cherokee opens up a little more each day as I become more familiar with its features. All of which could've been remedied by a knowledgable salesman.
Bought a used car through Cars.com. The entire experience was superlative. Steve was very helpful confirming details about the car before a long drive to the dealership. Perry did an excellent job taking care of us when we arrived at the dealership, and was very understanding when we took a prolonged test drive. The finance department had all of the documentation prepared and ready for us to sign, so the buying process was beyond efficient. I can’t imagine things going more smoothly. If only all car buying experiences were this easy!
Very nice car love the ride, interior and exterior
by Bill from Columbia Il
November 3, 2018
Car is what we were looking for in size. Had a ford, this compared in room and was above in quality. Very well engineered. Wife drives it daily and she is happy with it. Perfect.
Everytime I have needed assistance with my vehicle, the service has been fast and complete. The needed parts are found within the day usually and installation is very quick. Josh Lopez has been a courteous and helpful service provider.
by Canzphan from Davie,fl
October 27, 2018
It is comfortable with plenty of room front and back automatic rear door is a plus easy to learn and operate. We love oir new vehicle
jOSH AND cORY MADE THIS FIRST OIL CHANGE A DREAM. COMPUTER ON TRUCK READ 51% BUT cORY ADVISE BECAUSE i WAS AT 4987 MILES TO COME ON IN ! NEEDED TO COME ON IN THEY GOT ME IN AND OUT IN TIME TO MAKE AN APPOINTMENT IN ARLINGTON ON TIME. THANKS MIKE BROWN DODGE SERVICE DEPARTMENT. THANKS TO JONIE MITCHELL FOR MY TRANSFER OF SERVICE CONTRACT.
Great service, Daniel was awesome to deal with, very laid back and informative. Buying process was very quick and smooth. Highly recommended. Very happy with my new car.
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