Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
by Canzphan from Davie,fl
October 27, 2018
It is comfortable with plenty of room front and back automatic rear door is a plus easy to learn and operate. We love oir new vehicle
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
fell like it take control with road
by zoe1 from Germantown
January 2, 2019
great but would like more head room, plus not enough room between front seats, did not get tow package wish I did, and sun roof
I am so glad I drove to Classic and worked with Dora. She was helpful and made me feel that I was important than her selling a car. I will be back for my next one with Classic and Dora.
Lack of shoulder and head room.
December 16, 2018
I like most of what this vehicle has to offer and I was ready to make the purchase. I decided to take another test drive and was looking for a more optioned model but they all had the sun roof which hit my head, this distracted me from the pressure on my left shoulder due to how narrow or how far the seats are pushed out to make the center console wider. I am 6ft 5in tall, I fit in the Renegade with plenty of shouder and head room, I own one.
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
Really love our new car
by AMC from Miami Beach
November 26, 2018
Looks great and we got a great lease deal at Aventura Jeep Chrysler from Peter Hinds, who went the extra distance for us to get us home in our new car with the right payment plan for us.
Jonathan was very helpful throughout my car buying experience. He was very courteous and worked towards assisting me with buying a car quickly. I appreciate his professionalism.
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
by Fran�ois from Montreal
November 24, 2018
Best car I ever own. Better than BMW,
Congrats to the design team.the engine is really smooth (6).
I really enjoy driving this car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is a great dealership; eclipsed only by a really terrific salesperson. Dana has helped me buy 3 Mercedes and every time is more of a pleasure than the last one. Thank you MB Plano!
Loving my new Jeep!
by MommaSkuby from Burbank, IL
November 12, 2018
I’m impressed with the Cherokee. I’ve never owned a Jeep but always liked the style. Drives beautifully, features are great. I feel safe and comfortable.
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