Amazing customer service! Is willing to work with you! Always has the best deal for me! My family and I have bought 5 jeeps from this dealership and I just bought one yesterday! I walked out with a brand new 2018 Jeep with warranties and amazing perks!
Great experience i will definitely be back again..
by Nate from Gurnee Illinois
October 17, 2018
Adrian Sanchez really helped me get exactly the vehicle i was looking for right down to the color. I was not haggled and wasn't there all day either. This is my second vehicle from this dealership and i will go back.
My Husband and I went in just to look and ended up leaving with our brand new 2018!! Our sales man Art was awesome and upfront about everything and as we were with him. I’d definitely go back again! And my family loves the car!! Thank you Art!
Teddy could not have been more friendly or helpful. He looked everywhere to find the wrangler I wanted. Then Antar stepped in to help. They got me the exact wrangler I wanted with a few extra bells and whistles. Negotiating price was straightforward and I was happy with the price. Shout out to my finance guys who could not have been nicer. It was a very positive experience (I had already been to 3 other Jeep dealers) and highly recommend Gurnee Jeep.
Very easy. Justin sold me a brand new Grand Cherokee. Process was very smooth and I was out within 2 hours. They gave me a fair trade in price on my Dodge Charger didn’t feel low balled at all. I will be coming back here for all my new vehicles!
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Thanks Kat and Robert for your help during the purchase of my new car. Spending a lot of money is very stressful, but I feel good about how everything went and that I learned more about the intricate process, which helped me to understand why it takes time.
This dealership really gets it treating my daughter???s jeep as if she was family. I do not live nearby and they all have take extra care of my vehicles that were bought elsewhere with extensive follow up!!! You can???t go wrong putting your faith in getting treated like family!! Thanks to the entire Team!!!
Inoperable Vehicle - Fixed very quickly with regular updates
by bk from DealerRater.com
October 23, 2018
My car was have a lot of issues and was inoperable. I had my car towed to this dealership and they walked me through everything. They explained the issue and provided a firm timeline for it to get fixed and stuck to that commitment. They regularly sent me updates and did a great job ultimately solving the issue. I will definitely return for any car problems in the future.
Im writing this review to recognize the quality of service I was provided after mike insisted on me to come back after a very disappointing day first impression I decided to give them a second chance mike was very professional and friendly he had Mustafa take over I was equally impressed with Mustafa on helping me to reach a deal regardless If i was closing a deal or not they did all the right things to make me change the first impression to a much much customer friendly second impression I???m very happy that we did closed a deal thanks Mustafa and Mike
Thanks to Mike and Mustafa I had a very happy second experience at the dealer mike called me two times for me to come back after having a disappointing first impression I desided to give them a second chance and drove back my experience was great with Mustafa and mike I didn’t think we were going to make a deal but the customer service they provided me with was enough the vest part is that we made a deal friendly customer experience goes longways thanks Again Mustafa for all your help made the process much easier
Jeremy R was great to work with. Knowledgeable and explained all the Vehicle options for the Renegade. Very pleasant, friendly and helpful. The whole staff at Ray Chrysler Jeep has been great.
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