I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I had the pleasure of working with Ricardo. Professional representative for the dealership. He spoke to me in terms that I could I understand and took interest in what I wanted. I was looking for a Cadillac XT5. He helped me find the car and worked with me during the process until I was satisfied. Thanks for all of your help Ricardo. I really appreciate it the time you took with me
One of my best experiences ever. I met a man by the name of Ray. He was very professional, friendly and easy to talk to. He was real.
So we started talking about my family and the kind of car we needed. My kids do ballet, basketball and football. We have a ton of euipment that we are always luggin all over the place. Ray showed me a Suburban. The thing was huge and had plenty of space. It was a little out of my price range, but he worked with the finance manager to get me a good rate and i could live with the monthly payments. Thanks Ray!
Alex Moises and Charles Mitchell are truly remarkable. Alex was showed extreme patience as I checked out and drove 4 different vehicles. Although he had to walk to retrieve several keys, he did so patiently and politely. He answered every question I had and gave great recommendations and advice. I then dealt with Charles and he is truly a people person. Down to earth and both he and Alex made interesting conversation during the whole process to keep me and my wife entertained. They both explained everything to me in detail and often asked if I had any questions on what they had covered. When I returned today to pick up my vehicle, Alex was off but came in willingly to prep the vehicle for me. Again, he and Charles were excellent and very knowledgeable. I also would like to thank Hector (GM) and Jose (Finance Mgr) as both of them were very helpful and made sure all my needs were taken care of. From the time I walked thru the door till the time I drove my Durango off the lot, I was treated as if I was the only customer in the place. Thanks guys for the treatment and care that you gave to me and my family.
Alex and Charles, you guys are two phenomenal gentlemen. Thanks a bundle for everything.
I just bought a Jeep Rubicon from Aventura yesterday and wanted to leave them a review. This is the second time that I have worked with Shiva. He's insanely amazing. I've never had anyone respond to my texts and silly questions as fast as he did. The first time we worked together the car that I wanted was impossible to find so I had to go far away to purchase it. Shiva understood and when we decided to buy another one, I knew that even if I had to wait, I only wanted to work with him. If you ever need anything make sure to go to him, he's excellent! I've worked with service over the years and now one of the finance guys. I've never had any problems and was always greeted with a smile when I walked in. And, the most important thing is that I got the car I've wanted for years, with a deal that worked for me, a great price on my trade-in, and Shiva made it possible!
Your Sales Associate Dan was the best, patient, and worked with me on getting the Vehicle I wanted. It was hard to depart from my trade in, It most definitely had a huge sentimental value on it and I am sure it will give someone the same benefit it did for me on getting my career and life going. But again I am pleased to move up in Vehicle, I work hard to be where I am in life now.
Getting back to the Service received I give it all 100% A+.... Thank you for all you did Dan.
When I had the car in for an oil change I was advised there was a recall on the cruise control. I took it in for service. As promised it was a quick repair. I was out the door in under two hours which included tire rotation and alignment as well as the recall work.
Luis went above and beyond to make sure I got the Wrangler I wanted and left with a deal I was comfortable with. He was super patient with us and walked the lot multiple times so I could find a vehicle that met all my needs. He wasn???t pushy and the entire process was smooth. Absolutely excellent service!!!!
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