I purchased a new Ram 1500. Most of the transaction was handled via emails and a few phone calls. Drove 5 hours to pick up the vehicle. It was very clean and exactly what we discussed. No runaround and a very good price.
I was heading home on a Sunday morning from vacation, when my Jeep wouldn't shift into 2nd gear. I live in Milwaukee, and had to leave it at the Eagle River Dodge dealership. I worked with Ed and Bill at the dealership who truly made this a seamless process for me. Especially, since I live five hours away. Over a weeks time I was in contact with Ed and Bill. Any phone call or text I would send they would get back to me immediately with and answer or solution. Both Ed and Bill truly understand what good customer service is. By far the best experience I've had when it comes to dealing with any dealership. I wish this dealership was in my backyard, and not so far away. Don't hesitate to take your vehicle here or buy from here. They treat you life family. THANKS AGAIN ED AND BILL! Simply amazing service.
Your service department was extremely helpful and accommodating. I was 300 miles from home deer hunting when my Ram broke down. Your service department took care of me, set me up with a loaner vehicle, and had me back in my Ram by the end of the day. Thank you so much!!! Your service department is truly the best.
As a new customer of Rhinelander Jeep , I was treated like family. They are friendly, respectful, and honest. Great people, no hassle, no pressure, just a great experience...and the new Grand Cherokee... Awesome !
You guys were awesome. My wife and I were very pleased with you and Sean. I have never been a Dodge guy but our experience with your dealership getting my wife a truck, I would consider purchasing a Dodge for myself down the road.
All were friendly, and no pressure. Couldn’t believe the sale prices on the new vehicles, and decided to buy new rather than used. Very happy with the decision!!! Thanks
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