It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
Enjoyed the last one so much I purchased another!
by David M from Excelsior,mn.
January 28, 2019
This car surpassed all of my expectations. I am 6'4'' and I like the roomy but cozy size and feel with power of off-roading, and towing. I enjoy all of this without the truck or bus drive and feel.
In my almost 70 years, I've purchased several trucks and cars and have learned to detest dealing for a car. But Helms was a different story. There was absolutely no pressure and they worked hard to give me what I wanted when I bought my certified Ram. They did everything for me. I just had to get into the truck and drive away. I will go back to Helms for my next truck. They are my dealership!
I dealt with Jamie Joyner who is excellent at her job. Before I drove out, she made sure I knew how to work all aspects of the truck. She knows her way around a truck and answered all my questions. Steve owns the company and was right there helping her. Excellent is all I can say about the experience.
Will only own a Jeep for now on
by JeremiahB from Manlius,ny
January 27, 2019
First Jeep wife and I have purchased and will keep buying Jeeps! We purchased the Cherokee in limited trim model and sting gray color. This car is beautiful inside and out. The features on it are unbelievable from remote starting and having the heated seats and steering wheel automatically come on to the 8.4 inch touchscreen stereo. The biggest thing is the safety and 4x4 system in this vehicle that plows right through NY snow!
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