Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
Always a great experience purchasing a car or truck from Orleans Ford. Small town atmosphere and no pressure.
Great so far.
by Seachelle from Pickerington OH
April 19, 2019
This Jeep has a lot of newer gadgets compared to my old Grand Jee Cherokee. It's great on gas, I like the dash features, emission feature as well. My sales rep: Harold went over all the features that I had .
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
Love ❤️ this Jeep
by MaryK from Stouchsburg
April 18, 2019
I love this Jeep it’s fun. I love driving it and love the way it handles in the snow. I highly recommend this Jeep
I think a Jeep is a reliable car.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
The staff was very customer friendly. They were very eager to get me exactly what I needed and the price range I wanted. Pam was great.
Great car, best I’ve ever owned.
by Amber from Silverhill AL
April 12, 2019
This car is great. Safety was one of my concerns and it has lots of air bags. It’s very comfortable and has air vents in the back for the passengers, which I loved! Also love all the technical features. It’s just overall an amazing car!
I was trying to decide between the Jeep and Equinox. Dylan followed up several times to see if he could help. He was not pushy, just made himself available and willing to help. He went the extra mile to ask some important questions. While the other sales people would day, this is what we have, Dylan listened and even read between the lines and found the car that could entice me make a choice. He succeeded. I must say Dylan made a huge difference not only in my decision, but he has a definite impact on what I tell people about the Kolosso dealership.
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
It was a pleasure working with Randy. There was no pressure. Randy was laid back but had the answer to any question that I had. Thanks
A Joy to Drive
by Bob B. from Cincinnati
April 24, 2019
Loved the car when I test drove it, I love it more now that I own it. A Latitude plus with active drive 2, the interior layout is excellent, as is the ride. The V6 engine is smooth and powerful. The uConnect is easy to use and there are plenty of usb ports. I've never been happier with a new car purchase.
Had a great experience buying my first car! Josh made me feel so comfortable and confident going through the whole proceeds. 100% recommend going through him!
Best vehicle I’ve ever owned
by Brianna from Elk River
April 11, 2019
I’m am so happy with my new suv. My children are very happy. We are very excited to go on our family road trip this summer. We have much more room then our last vehicle. If anyone is reading this I very much recommend this suv.
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
What I expected... competent daily driver
by KenG from Long Beach, CA
April 19, 2019
The SUV is what I expected. I use it for a daily driver and it is comfortable. I got the V6, which is fine for cruising, but the tranny is as disappointing as most review state it is. The car feels solid and safe.
Good experience , friendly,knowledgeable staff. Responded ontime and delivered more than i expected. I have purchased at trilakes before. This time i bought two cars.
by Great Lakes Girl 15837 from Saint Clair Shores, MI
April 14, 2019
I love the Jeep Trailhawk. This Jeep has all the ruggedness for a Jeep, but bells and whistles for everyday use. The only design flaw is the screen is angled a bit too much making the driver have to reach.
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
Horrible 9 speed transmission!
by ColoradoGirl from C.R. Colorado
April 13, 2019
Oh where do I start. I got my Jeep last May and it's been one issue after the next starting with the 9 speed transmission. All issues started at 500 miles. I had 2 quick learns done for the jerky transmission, that didnt work then they put in a new valve body that helped some until now I'm only at 11k have had a TCM and PCM update and trans is still hesitant. Have had the radio replaced which is unfortunately extremely common issue in Jeeps now days. New battery at 9k and constant issues with my tires. Each time I get a tire rotation my tires need to be balanced and have to get my alignment done. Hate me Jeep and cant wait to get rid of it. I never take it anywhere only to work and back.
Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
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