The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
Scott at Roberson???s knows his Wranglers. I???ve been a long time Jeep owner and Scott educated me on many things I didn???t know on the new and past Wrangler models. Thank you! Looking forward to working with Roberson again.
Went in for service on our 2011 Laredo Cherokee and was immediately assisted and greeted. George in service was great and didn't give us any run around. We then continued to walk the inventory as our car was being serviced, we met James and he was super friendly, he invited us to look at the newer Grand Cherokees. Even though we were not in the market for a new vehicle, we continued to work with James for the next few weeks. He sent us info on new and preowned Jeeps through email which gave us a chance to research them. After we narrowed it down to the exact vehicle and were able to come back in, James was out but had asked John Freeman pull it up, wash it, and had it ready for us to look at. Needless to say the experience overall was the best, we absolutely love our new 2018 Grand Cherokee Upland. Thank you Gentlemen there at Roberson Motors, you all are truly professionals and have earned our business.
I wasn???t looking forward to buying a car from a dealer, after past experiences of hard sell, pushing up sell, unending follow-up calls, etc. this visit had none of that. He listened to what I wanted and my target price, only showed me those. I got a great car at a great price. Highly recommend.
Mark Whittington and the team at Roberson were a pleasure to work with. There willingness to work with us to figure out what we really wanted versus just trying to sell us a car was a pleasant change from other car dealerships. I would highly recommend checking them out before you buy your next vehicle.
I called and got salesperson Robert. I told him what I wanted to look at. When I got there I was pleasantly surprised the vehicle I wanted to look at was inside all shined, and waiting for me. Robert was very friendly and very knowledgeable about the vehicle I was interested in. Because if Roberts professional manner and what I feel is a great product, my wife and I purchased the pickup.
I've been to this dealership several times for both service and sales. The last time I had a chance to interact with the general manager Tim Graves. He was great! He took the time to answer all my questions. I know he's busy running the store but he made time make sure I got needed. I also like that that it was cool that all the cars are parked inside the building. That place is huge!
Dawn went far out of her way to help me out. I was more than impressed with her customer service as well as treating me like a human being and not like just another car sale. I didn???t feel rushed or pushed into anything I didn???t feel comfortable with. I???d recommend her anytime.
I took my wife's Cherokee in for scheduled maintenance and recall service. Kristen was friendly and efficient. I arrived early, expecting to have to wait until my appointment time, I was pleasantly surprised when Kristen let me know the work was done ahead of schedule. I've been impressed with the service department every time I've been there.
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