Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
I stopped in Classic Madison on a whim and was warmly greeted by Sandy who made the entire process pain-free and helpful. John was also extremely helpful and worked with me to secure my purchase. I look forward to future business with Classic Madison as well as recommending this dealership to my family and friends.
I truly can???t put into words how impressed I was with this dealership and my salesman, Adam! Adam was so attentive, patient, personable and thorough every step of the way. He truly made my entire experience easy and enjoyable. He treated me like a person and not just a customer, everyone at this dealership did. I had an awful experience at another dealership and after the incredible service I received here, I honestly can say I???ll never go somewhere else! I can???t recommend Adam and Napleton???s River Oaks dealership enough! Thanks Adam!
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
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