INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
4.7 (1140 reviews)
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
My very first car
by FrancesK from Forest park IL
May 4, 2019
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
Awesome place to purchase your vehicle. You get nothing but first class treatment. I never had to leave my home in the cold rainy weather. Mike Jones had me to pick out a car online, he got me financed and had things ready less than 24 hours. This how great they are, my car was delivered to my front door the late evening before Thanksgiving . Marco Sarfaraz taken time from his family to make sure I had my new car before the holidays. Mike and Marco great teamwork!!! Amos and I will be buying all cars from Autoflex.
by Great Lakes Girl 15837 from Saint Clair Shores, MI
April 14, 2019
I love the Jeep Trailhawk. This Jeep has all the ruggedness for a Jeep, but bells and whistles for everyday use. The only design flaw is the screen is angled a bit too much making the driver have to reach.
Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
by Dawn J from Bristol
April 13, 2019
It is what I needed. Reliable and spacious. Safety for my family. Amazing in every detail. Good on gas and easy to navigate. So glad I chose this vehicle.
My girlfriend and I went to this dealership after a few failed attempts at others within the same area. After we got to talking to Caleb we knew we were at the right spot. Caleb was knowledgeable and made it possible for my girlfriend to get a new car at the rate that suited her best. I???d definitely recommend coming to this dealership if you???re looking for a new car and asking for Caleb. I???m definitely going back when I???m ready to purchase my new car!
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
We drive up and this young man came out and met us. John Wagner was a very personable man and we liked him from the beginning. We told him we would come back on Monday when we had more time to drive because we had several we wanted to drive. John was so patient with us and let us drive several vehicles so we could make up our mind. He also showed us several vehicles that we liked. The dealership was awesome. I loved the fish tank. Once inside we were treated as if we were the only ones there by all. They all went above and beyond to help us make our purchase. I will certainly recommend Rocky Williams dealership. They are a Christian orginazition and it shows. Thank you John Wagner and all that helped.
by Tabbi from Griswold, CT
April 10, 2019
All the bells and whistles I wanted in a SUV! Great ride, perfect for SUV for me without having to get to big in size in a SUV but still sitting up high .
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Great car, best I’ve ever owned.
by Amber from Silverhill AL
April 12, 2019
This car is great. Safety was one of my concerns and it has lots of air bags. It’s very comfortable and has air vents in the back for the passengers, which I loved! Also love all the technical features. It’s just overall an amazing car!
Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
A Joy to Drive
by Bob B. from Cincinnati
April 24, 2019
Loved the car when I test drove it, I love it more now that I own it. A Latitude plus with active drive 2, the interior layout is excellent, as is the ride. The V6 engine is smooth and powerful. The uConnect is easy to use and there are plenty of usb ports. I've never been happier with a new car purchase.
Came into Bob Caldwell looking to pick up a used car, staff was friendly, the auto selections on nice and Greg Haemmerle helped me out a lot in making my decision. I’d come back here next time!
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
Everyone in the collision department was wonderful to me Liz helped me out and Everett was very kind to me as well. I am sorry I don't remember the other gentlemen's name but he was very kind as well. I felt like I was treated as a family member and they went above and beyond to help me out. Thank you all for your kindness and my car is beautiful..
Horrible 9 speed transmission!
by ColoradoGirl from C.R. Colorado
April 13, 2019
Oh where do I start. I got my Jeep last May and it's been one issue after the next starting with the 9 speed transmission. All issues started at 500 miles. I had 2 quick learns done for the jerky transmission, that didnt work then they put in a new valve body that helped some until now I'm only at 11k have had a TCM and PCM update and trans is still hesitant. Have had the radio replaced which is unfortunately extremely common issue in Jeeps now days. New battery at 9k and constant issues with my tires. Each time I get a tire rotation my tires need to be balanced and have to get my alignment done. Hate me Jeep and cant wait to get rid of it. I never take it anywhere only to work and back.
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
Best vehicle I’ve ever owned
by Brianna from Elk River
April 11, 2019
I’m am so happy with my new suv. My children are very happy. We are very excited to go on our family road trip this summer. We have much more room then our last vehicle. If anyone is reading this I very much recommend this suv.
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
Nice ride. Good mileage
by Larry B from Muskegon mi
May 2, 2019
I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator
I recently purchased a 2015 Nissan Rogue at Hollern and sons. I found a car on their website and then I stopped in and talked to Joe Walters and he showed me the car and answered all of my questions. Joe suggested we take the car for a test drive. Joe was very informative and I purchased the car. Also Brian and Keith Hollern assisted in the sale and all 3 gentlemen were very professional and made the sale stress free and enjoyable! Thanks again Joe, Brian and Keith!
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
Reliable car, meets my needs
by Twin from Houston texas
April 21, 2019
This car meets my needs, reliable, comfortable, dependable, easy going, wonderful interior, and exterior, can have a beep noice when going in reverse. Overall great vehicle
We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before for services and they never disappoint. Definitely recommend.
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
Daniel Wood was very helpful and professional. After visiting many Toyota dealerships, he made McGee Toyota a pleasant place to buy a new car .I am completely satisfied with my whole car buying process .
What I expected... competent daily driver
by KenG from Long Beach, CA
April 19, 2019
The SUV is what I expected. I use it for a daily driver and it is comfortable. I got the V6, which is fine for cruising, but the tranny is as disappointing as most review state it is. The car feels solid and safe.
Great experience. Sellers were kind and helpful. It was my first experience in a dealership and it was a really relaxed proses. Everyone was friendly and even gave me a tour around shop.
Great so far.
by Seachelle from Pickerington OH
April 19, 2019
This Jeep has a lot of newer gadgets compared to my old Grand Jee Cherokee. It's great on gas, I like the dash features, emission feature as well. My sales rep: Harold went over all the features that I had .
I came in looking a for a pre-owned vehicle. In 2 hours I walked out with everything I wanted. They were able to get me into the vehicle I wanted, at a monthly payment I was comfortable with. Didnt feel like I was being persuaded to do anything I didn't want. When all was said and done (in less than 2 hours) I had a better interest rate and payment than originally quoted.
Love ❤️ this Jeep
by MaryK from Stouchsburg
April 18, 2019
I love this Jeep it’s fun. I love driving it and love the way it handles in the snow. I highly recommend this Jeep
I think a Jeep is a reliable car.
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