Rockie Williams Premier Dodge Chrysler Jeep Ram Review
The Way to Do Business
by chattrev from DealerRater.com
December 3, 2018
2.7 (522 reviews)
My experience with this dealership was positive on all fronts. I found the vehicle online and contacted the dealership via online tools. I received follow-up within 15 minutes of the dealership opening (sent the message late at night) via the requested medium of communication. I was promptly connected with a sales representative who kindly answered my questions and coordinated a visited from 2.5 hours away. The salesman (Ricky) was very patient, courteous, and professional. The price offered on the vehicle was fair, the trade-in offer for our vehicle was the best we had been offered by any dealership, and everything was explained clearly. The finance representative who finalized our transaction had a great personality and made this part of the process a positive experience. The dealership itself is impressive with a beautiful aquarium and a wonderful atmosphere in which to conduct business. On all fronts, I highly recommend this dealership to those seeking their next vehicle. In my purchasing experience, they have been the gold standard and demonstrated the way to do business for others in this industry.
Financed my first car here! Chrysler 200. Staff was excellent, process was easy, laid back, absolutely no pressure, unlike other dealerships. Would purchase here again in a heartbeat. #buyrightwithReece
We found a car we liked online, and I was able to schedule a visit very quickly and easily. Met with Chris, and he was very helpful, respectful and considerate of our taking our time to make the best decision. Final negotiations were relatively quick and easy. Got a great deal. Michael Jourdan was great too, lightning fast, while being extremely thorough and well-spoken, walking us through everything to make sure we understood our terms, etc. Highly recommend Mossy! Ask for Chris.
I bought a Nissan Altima fairly new and low miles. Being a single parent and minority I am really particular about taking my business to the right places. I think I made a great decision to buy from Evolution. These guys are just not professional at point of sale but even after making a sale. I bought a black exterior car at night time and missed few minor scarthes and my tire light pressure light on. I spoke to Sunny (Who is amazingly helpful) who directed me to Damian (again extremly helpful) who went well and beyond and make sure I was Happy !! Also, they are a small team who works like a family (exactly what i was looking for ) ... Overall, I would rate them 10 If I could I would recommend them to all my family and friends
Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis Review
Keeping my Charger rolling
by Charger Tom from Indianapolis, IN
November 6, 2018
4.6 (283 reviews)
It was the end of the work day. For once I planned to leave right at closing time rather than much later as I often do. I got in my car (a 2006 Dodge Charger) and turned the key in the ignition, eager to run some errands before an evening committment. The engine turned over for only a second, then suddenly the tension against the key released and the engine stopped cranking! The key was spinning freely in the ignition switch, which had broken and was stuck in the Accessories position. i had no need to worry though; after a prompt visit by an AAA tow truck and a quick phone call to the service department at Tom O'Brien Chrysler-Jeep-Dodge, my car was in good hands. We got there just a few minutes past closing time, but the friendly and dedicated staff waited for my car and I to be delivered and they even helped me with securing a loaner vehicle. The repairs were completed, and even included a complimentary multi-point vehicle inspection. Their customer service is second-to-none and they genuinely care about each and every customer, no matter the age of the vehicle nor what repairs it needs. When I am finally ready to replace my car, I'll definitely be doing business with the fine folks at Tom O'Brien on 96th Street!
Huffines Chrysler Jeep Dodge RAM Lewisville Review
My Great experience
by Nicole87 from DealerRater.com
December 3, 2018
4.8 (1957 reviews)
I am just a happy camper,I think the Chrysler dealership for a easy car shopping experience .Mr.Brooks was very helpful and he also was able to help me get financed at a great rate 🤝🙌🏾🙌🏾🙏🏾Thank you so much I really appreciate 👏🏽🤝🤗🤗🤗Also i love the Finance manager as well.Thanks for your help too, all of you are awesome
Each used car had a brochure about its features. Sales person had good follow up that was not high pressured. Only criticism was that their customer parking lot is too small.
I brought my truck in for a recall as well as getting locking nits removed from the wheels even though u didn't buy the vehicle from them. John Callen in service took great care of us and my Ram. Quick, friendly, fabulous service which I would recommend to all anybody.
Thank you!
We worked with Casey, who was very helpful, knowledgeable, and quite patient with our questions as first-time new car buyers. The sales process was very low pressure, and he seemed to care about helping us figure out the right choice for us, rather than pushing a particular product or making a quick sale. Having all the information was pretty important to us (we spent over 160 hours researching different vehicles and nearby dealerships before choosing H&H), and Casey went out of his way to help us feel comfortable, promptly finding us answers when they weren???t immediately on hand. He met with us twice, and each time he had the vehicles ready to show and test drive. We were looking at a Kia Rio and a Kia Niro (a hybrid) and he was able to give us concise but full answers to the vast majority of our questions about these vehicles right away, including quite specific questions about the onboard electronics, sensor package, transmission and hybrid drivetrain. The dealership itself was also pleasant to work with, and they gave us an awesome price on a new Niro LX, beating the national average by more than a thousand dollars. To be fair, we then spent that money on an all-weather package to help the vehicle last longer, but we had already planned to buy rubber floor mats and paint protection film separately, so it worked out pretty well. Once we decided on a car, they set us up with Jorge, who was very helpful with all the paperwork, getting us acceptable terms on a loan as first-time car buyers, and very patiently answering the 1,000+ questions we had about the process, including solid advice on building credit, and how to pay off the loan as efficiently as possible. He also hooked us up with a very reasonably priced extended warranty, which seems like a pretty fair deal, after some research. They also offered us maintenance on the vehicle (oil and filter, fluids, multipoint inspection, tire rotation, and a wash) for $99 for 3 visits. This seems like a very competitive price for what they???re selling, so I???ll certainly be back for service. That evening, we left H&H Kia with a 50 mpg hybrid SUV (2018 Kia Niro) with lots of cargo space, which we will use for errands, home improvement projects, and cross-country road trips. We???ve put a couple hundred miles on it by the time of this writing, and so far, I???m really pleased with it. The interior is comfy and spacious without being cavernous, and the onboard electronics are as thoughtfully designed and easy to use as the reviews we read claimed. So far, the hybrid drivetrain lives up to its EPA rating, giving us 47-48 mpg on the highway and 50-54 mpg around town.
We had a great test drive experience with this dealership. They were prompt and attentive when I contacted them about a vehicle and had several questions. Upon arrival to for the test drive we were greeted by a very friendly staff member who told us where the kids play room was (our four year was with us) and the beverage bar. Mark helped us and was very easy to work with and friendly, not pushy, but eager to help us find an alternative vehicle when the one we came to look at wasn't the one. Although we didn't buy here, I would definitely come back for a visit if they had the right vehicle.
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
I could not have been more pleased with my recent experience of purchasing a vehicle at your dealership. .Victor Wiley and Scott Hanson were amazing as they went out of their way to make sure I was treated as a special customer. If everyone is treated this way, these 2 deserve a great deal of recognition. When I need another vehicle I will be sure to start my search at this dealership!! I was very pleased with the entire process!!!! Let's Skavanger 763-226-6273 skierlee@gmail.com
Went in for regular servicing for our 2014 Durango and left with a new Durango. Bill was our salesperson and was outstanding! No pressure, no b.s., VERY responsive & knowledgeable. Great to work with!
Staff was very friendly, very thorough. Ive gone to Toyota for years seems like the turnover in the maintenance service department is high this group of people I really liked and I hope they stay on board,
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