Used Jeep Cherokee Latitude Lux for sale near Claymont, DE

Had a great interaction with salesman Anthony Brown, who picked me up from the airport when I arrived to purchase the vehicle. He was attentive, super helpful and my experience with him personally was 5 stars. He was a excellent face for the company, and did everything possible to assure a smooth transaction, including answering my questions and annoying text messages on his own time off the clock. As for the car itself, everything was as described and I love it. Zero issues mechanically. The reason this is only 4 stars was the interaction that followed the purchase. I received a 60 day temp tag at time of purchase and (foolishly I might add) allowed the dealer to file the paperwork for my registration/plates with my states DMV. With approx 3 weeks to go till expiration I emailed Carman Dodge to get an update on the status of my plates. I was told the registration was still processing but was assured it was going to be on time. With approx 1.5 weeks prior to expiration I emailed Carman Dodge again, and was assured that my plates would be arriving the week of my expiration. On the day of my expiration I called Carman Dodge and spoke with Jamie, who advised she had my plates in front of her and would be mailing them out to me. While inquiring why it had taken so long Jamie stated the processing with the DMV was out of her control. When pressed, however, she admitted to waiting approx 30 days after purchase to file the paperwork. Ultimately this was her mistake and caused an undue amount of legwork on my part. Not to mention I couldn't drive my car without valid registration, as I would face heavy fines if pulled over. The saving grace, however, was when Jamie's manager agreed to overnight the plates to me, so I was only grounded without my vehicle for one day. In summary, overall good experience, but be wary if you purchase a vehicle from Carman Dodge out of state. If you do, make sure you insist on filing the registration paperwork personally with your local DMV to avoid the headache that Jamie caused me.

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

Easy peasy lemon squezzy :) Great price, wonderful Service. Very happy! Highly recommended Would definitely shop here again

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Amazing service, very considerate staff, helped us get done in a timely manner, understood our situation and did their absolute best. 😊

Ordered new , love it so far , I went with the 2.0 turbo , far more responsive than expected , this coming from a life long V-8 driver . Went with the Lattude Lux model , came with many standard feature & we added everything else on the option list , the sun & sound package with the panoramic sunroof and this premium Alpine sound system is awesome . Just wish they would offer more interior colors , had money added in the deal so we could install a differnet color Katzkin leather interior

This was a great experience! Tim was THE BEST, helped us right away. He made the purchase smoothly and went above and beyond. I would highly recommend getting a car with Acura Turnersville!!

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.