These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
Earl and staff were all very helpful and accommodating. They provided timely responses to my questions via phone and e-mail without being aggressive and impatient. I appreciated their candor and dignity and the mature way they do business. J's has a professional office and approach. It was a pleasant experience to buy a car from this business in Manchester.
We have been looking for a 3/4 ton truck for a quite a while now! Saturday we spent the looking at different dealerships with no luck until we got to J's Auto! Scott was extremely helpful and the rest of the staff was fantastic! We ended up purchasing a truck and the buying process was hassle free! We love our new truck and highly recommend them!
Had a less than stellar experience the first time we stopped in. The salesman was okay during our first test drive. He seemed upset when we wanted to think about it, and when I emailed back stating we were going to look at more expensive vehicles, we never heard from him again. Common sense would to offer us iget vehicles to look at. A couple months later we're stopped back in and met with Chad (Vern). He took us for test drives in the vehicles we inquired about and also gave us other options we hadn't thought about. The whole team was able to bring the price down to where we were comfortable (with trade-in). We had to stop in a couple different times for different things, ...and Chad was very accommodating- even offering to come in on his day off. A brake light was out and were stopped in and out was fixed (no questions asked) in about 10 minutes. Our 2nd experience more than made up for our first! We will definitely be back when it's time to trade- in our next vehicle!
Called first thing this morning and I'm walking out the door with a Jeep Grand Cherokee. Dan was extremely helpful with all questions and went out of his way to save me my precious time. Which is refreshing since we came from an hour and a half away. Superior customer service! Tauke Motors just gained a new customer.
Great service. Everything was done in a timely matter. Friendly people. Great selection of cars and trucks. Price quoted was right on.
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