Julie, along with her assistant, Morgan went above and beyond my expectations. They made it a very easy buying process while catering to what I had to say. I honestly wouldn't go anywhere else to purchase a vehicle again. Need a car? Ask for Julie S.
Familiar with Jeep Product
by Ken M from Fall River, Ma
April 27, 2019
Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.
First time customer of West Herr. I was in a little jam and needed a SUV asap. My sales rep was John Kennedy. He was fantastic. Not only was he a great representative but he was a very nice person. Extremely attentive to my needs and I was very impressed with his hard work and diligence. I'm so glad West Herr Nissan was my first stop. Thanks again John!
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible.
I would ask for him when you go there.
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
Had to bring my car in to the shop this morning and my worst fear was finding out something really serious needed to be repaired. Not only did Cecconi's go above and beyond, they helped save me a ton of money on the repair and provided top notch customer service right along the way. Would recommend to any one for service!
Kudos to Alex as well! Great work!!
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
Found a used 2015 Avalon, reached out to the internet manager, Jason, scheduled a time to meet and test drive the vehicle. Had the deal wrapped up within 20 minutes of walking into the showroom. No hassle, simple, the way I like to do things. Picked up car today 8/19, rolled thru the paperwork and drove home. It's the simple things in life that make me happy, and dealing with Toyota of Batavia makes me happy.
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
Carlos Hernandez was our salesman. He was outstanding along with Rich in finance. We will be back to purchase another vehicle very soon. Carlos took his time with us and went above and beyond to help us. I would not hesitate to recommend him to family and friends. He is truly the best. Best car salesman I have ever worked with. Rich also was outstanding in working with our circumstances. Thanks to both of them.
by Louisarob from MarysvilleMa,wa
April 21, 2019
We have the limited and we love all the features.gonna sell the cadillac!this jeep is very comfortable and nice to drive.Would buy another one,love it!
My son bought his first car at Joe Cecconis, our sales professional was Renee Campbell and she was great. Renee greeted us with a big smile, answered all our questions and made this experience easy and stress free. I’d recommend Renee to everyone!
by imgrace2 from Indianapolis, IN
April 19, 2019
The interior was nice and very comfy from what I saw. I think it was a good car overall. 4/5 stars because it was nice and comfy.
Just purchased my second suv from Khalil Davis 2018 dodge Durango I have a 1 year old son and he couldn't have made the transition from vehicles any easier would reccomend to friends and family and plan on buying more vehicles from him in the future THANK YOU .
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
Recently my wife and I went in to purchase a new car. We've always drove Dodge's and at the Auto show we sat and looked at numerous cars. We met Rachael Marlin. She was very friendly, and knowledgeable with all our questions. We set up an appointment to meet with Rachael a bit after the Auto Show. One of Rachael's biggest asset was that she was very patient, and didn't put any pressure on us to purchase the car that night. Rachael worked with us to get the best deal possible and that we would recommend her to any family or friend. Rachael remained friendly and professional with us throughout the entire process.
My very first car
by FrancesK from Forest park IL
May 4, 2019
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
Shopping for a car has never been one of my favorite things to do. I''m used to dealing with shady salesman who are only out for the commission and not to sell a good decent car. From the second I walked in at Basil, I felt completely at ease and comfortable. Mike Duggin took care of me, he helped me find a 2013 Ford Escape. What I appreciated the most was how Mike explained everything about the deal to me at every step of the way, and worked with the finance department to set up monthly payments that i could actually afford.
by David from Laguna Niguel
April 28, 2019
Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.
My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair.
I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
Five stars for West Herr Jeep & my salesman Cal Tobias! My experience all started about a month ago when Cal helped me lease a 2015 Jeep Renegade, which I absolutely loved. Fast forward to last week Tuesday when I was involved in a terrible car accident, where a semi totaled my brand new vehicle. Now today, Cal helped me again by getting me into another Renegade. My new car could be my last car's twin and has every amenity I had before. I cannot thank him enough, and truly hope he will be recognized for the exceptional service he provided me with. Thanks again Cal!
Best vehicle ever!
by Beth@1955 from Trenton, NJ
April 27, 2019
Met all of our wants and needs, beautifully maintained, clean as a whistle. Has all the bells and whistles I never thought I wanted! Comfort, value and reliability.
This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
A great place to buy or lease a Chevrolet product.
The Service Dept. is first class, always keeping the customer satisfied.
After doing business with Basil for almost 25 years, I would never go any place else."|"
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
I was looking for a new car and was leaning toward a Jeep SUV but wasn’t sure what kind. We went to Cecconi’s on a Sunday and Kahlil met us out in the lot looking at some vehicles. He worked very hard to get my fiancé and I a price we were comfortable with and by Tuesday we settled on a price and I picked up the car that night. I am so happy with my new 2018 Jeep Compass Limited and was super pleased with my experience at Joe Cecconi’s!
by Gearhead from Boston, MA
April 25, 2019
My Jeep was a real looker. Black on black. Very comfortable. Needed more options, especially a 6 instead of a 4. The 4 strained too much, and mileage was not good, as well as a buzz from the engine. I didn't keep the Jeep very long.
Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.
Very nice and clean , dependable
by Granny from Hallettsville texas
April 5, 2019
This car is very nice and clean . Dependable! Good on the road . Lots of room . Good for all my needs and then some
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