Unsolicited shout out:Dutch Miller & Nathan Graves
by Martin Laubach from Huntington, WV
September 20, 2018
I just did something that I swore I would never do again, which was to buy a new car. What finally sold me on a 2019 Sorrento with a V6 and AWD is the 20 year and 200k mile warranty and the 5 year zero percent financing. i want to give an unsolicited shout out to Kia and Dutch Miller Kia in general, and to Nathan Graves and the sales manager in particular for working with me to get all of my needs met. I acknowledge that I am not the easiest customer, especially when I am doing something I never would otherwise, but they went the extra mile to work with me. They knew I like to travel and wanted something to pull at most a 5000 lbs travel trailer, and the 20 years and 200k warranty should keep me mobile well into retirement. Thank you guys!
When your viehicle you have purchase has a problem then you find out what kind of people you are dealing with..as mine 2017 ram truck did have a problem 16 day after purchase .took to my local ram dealer and contacted Fred he in turn put me in touch with Clett and both men worked to find the best solution and they did very satisfied great place to trade ,Clemon
Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can do. What do you expect?"
I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done
From the first contact with Ladonna to Rick being very helpful, Ralph doing an excellent job with the paperwork and even after the sell with John helping me to use my $100 coupon to purchase my accessories it was a great experience.
Ryan and Gene Walker get right down to business from the get go. My husband and I were looking at several vehicles before making a purchase. Once we made our decision, the Walker family saw it through and purchasing the vehicle was a success. Honesty, atmosphere, and people skills go along way especially when it is genuine.
by Debbie (Hart) Lilly
If you need a new Ram.now. call Butch he went through hell and high water for me . Best buying experience I have ever went through with a Ram dealership. I have never had a salesperson treat me as good as he did he did everything I asked.
Best service I have ever had .I was shopping for a new ram 3500 and Butch wenthrough hell and high water to find what I wanted. I have bought a lot of Ram trucks but I've never had service commitment like I did at Walker Chrysler Ram and Jeep.so ask for Butch he will make sure you will get what you want
Very good experience with the sales and finance teams. Quick and easy buying process. Everything was explained to us in a polite and respectful way. Thanks Moses of Huntington for a memorable day buying our new GMC truck
Would have a few years ago. They won't even give you a call back on their voice mail. They don't have the same business attitude that made them successful.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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